1) Which of the following involves a formal network of people communicating with
ID: 466149 • Letter: 1
Question
1) Which of the following involves a formal network of people communicating within an organization?
(A) a press release (B) the grapevine (C) a written code of conduct (D) a horizontal team
2) When managing a formal network in an organization, managers must decide if important decision-related communication should be:
(A) shared with every single employee (B) directed to a central team leader or dispersed freely among all team members
(C) none of these (D) limited to face-to-face meetings
3) Personal communication channels and networks are distinct from formal communication channel because:
(A) they are not established or defined by the organization (B) they may involve individuals across all levels and departments of an organization
(C) all of these (D) they are not necessarily focused on work
4) Which of the following communication channels is most important for managers who wish to develop strong personal networks?
(A) face-to-face dialogue (B) letters (C) e-mail (D) blogs
Explanation / Answer
(D) a horizontal team: Horizontal teams are of the same level across same of different divisions. Communication between these teams are formal in nature.
(B) directed to a central team leader or dispersed freely among all team members: In formal network it is important to state recipients of the communication.
(C) all of these: Personal communication are personal channels which can involve any person and can be on any topic.
(A) face-to-face dialogue: Managers to have strong personal network face to face dialogue can be the most important mode of communication.
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