1) Which of the following involves personal communication? (A) a long time emplo
ID: 465787 • Letter: 1
Question
1) Which of the following involves personal communication?
(A) a long time employee goes to his manager to ask if the company's benefits plan provides payment for annual physicals.
(B) an IT specialist is friends with the CEO, and when they have lunch, the specialist tells the CEO about how disatisfied most engineers in the company are with their jobs.
(C) the janitor who works on Friday nights meet with her boss and the two of them discuss the work that needs to get done this week. Together they develop a plan for cleaning the entire building in 4 hours.
(D) a senior marketing manager directs his team to do more customer research because the best marketing plans are based on customer needs and desires
2) You are developing a personal communication network. Which of the following rules should guide your choice of the people in your network?
(A) Get the maximum number of different types of people you can in your network.
(B) Be sure that the people in your network all have a specialized area of expertise, perferably one that is close to your own.
(C) Have the minimum number of people in your network, because too many people disrupt communications.
(D) Try to find a network of people who all share something in common with you, like where you went to school.
____________________________________________________
Imagine that you are one of the teachers who reports to Darin Headrick. Last year, you thought it might be a good idea to move the school's computer room to a reinforced basement facility to avoid tornados. But you were nervous about taking your idea to Mr. Headrich. After all, he is the school superintendent. Your __(1)________ prevented you from being __(2)_______ because :
1) (A) nonverbal communication (B) distorted communication (C) communication paralysis (D) communication apprehension
2) (A) persuasive (B) timely (C) direct (D) encoded
3) (A) information cannot be encoded (B) information could not be confirmed (C) information was over interpreted (D) information was not shared
___________________________________________________
1) What is the first action a manager should to ensure communications after a major tornado or other natural disaster?
(A) establish a central meeting location (B) post an announcement on facebook (C) call company employees (D) post an announcement on the company's web page
Explanation / Answer
1. Personal communications are usually unpublished and cannot be used as a reference point. Generally the two people involved in the communication process know each other. There is no recoverable data in case of personal communications.
In this case, the option "B" is a personal communication. This is because the IT specialist is a friend of the CEO and thus the two know each other. Also the discussion that took place between them during the lunch time cannot be recovered and the reader will not be able to get hold of the transcript of that discussion.
2. People in a personal communication network should know each other. Also the network, usually, do not adhere to the hierarchy of authority in an organization. This network is developed after nurturing personal relationships. Hence the answer is option "D" - Try to find a network of people who all share something in common with you, like where you went to school. As people in the network have something in common personal relationships are easily developed.
1 will be "D" - communication apprehension. The teacher fears and is apprehensive about his anticipated communication with Mr. Headrick. This apprehension about the communication that he is planning prevents him from actually communicating his thought.
2 will be "A" - persuasive. The fear and the apprehension will prevent the teacher to be persuasive in his communication.
3 will be "D" - information was not shared. Communication apprehension prevents proper sharing of information. In this case, either the information was possibly not shared at all or was shared in an incomplete manner.
The answer to the last question is "A" - establish a central meeting location. This will ensure that all employees are in a common location and the next steps and future course of action can be decided on.
Related Questions
Navigate
Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.