Describe how Whole Foods uses human capital as a course of competitive advantage

Question

Describe how Whole Foods uses human capital as a course of competitive advantage. (Ch 1) Identify the aspects ofhigh-involvement management contained in Whole Foods’ approach to managing its associates. (Ch 1) How could Whole Foods’ democratic model of selection interfere with the development or continuance of a diverse workforce? What should it do to prevent such difficulties? (Ch 2) How do you think globalization will affect Whole Foods over time? Please explain several ways it could affect the company’s operations. (Ch 3)

Explanation / Answer

Whole foods products has the most desirable products among the customers. Whole foods not only takes care of its customers, it takes care of its employees and stakeholders. The main aim of the whole foods is to promote healthy living by healthy eating habits.

Whole foods uses different methods to attract its customers to the stores. It provided free samples, quality customer service and best environmental practices to the customers. It sold superior products in all its stores. The products of the Whole foods is often very high when compared to its competition. And people buy the products because they are assured that the products are free of chemicals and other preservatives.

Whole foods used its human capital to help the customers understand the advantages of the healthy eating, healthy eating habits and healthy food choices. This helped the company to gain an edge over the competitors.

The stake holders of the Whole foods involved thoroughly in the in what the company is selling to the customers. They were involved in all the healthy eating practices programs as well.  Whole foods has partnered with the healthy eating partners to help it educate the associates on the healthy eating choices and preferences.

Whole foods democratic model of selection helps the employees to select their future team members. It helps the employees to interview the potential employees and good fit for the positions in the organization. This could benefit the business on a large part, but it can cause problems with the diversity. Employees may hire people who are of the similar nature, this will in turn alleviate the possibility of the unethical hiring. To prevent such difficulties, Whole foods should initiate a diversity management plan which is directly related to the organization's strategic plan.

When the entire world was suffering with a business loss and business closures in the recession period, the Whole foods could stabilize in the market by offering a low cost products to the market. This helped the company to retain its customers and customers were loyal to the brand too. Recession was a tough phase for any business, if Whole foods could face that phase successfully with different strategies, it could face globalization too. It will implement different strategies in order to combat with any difficulties in future.

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