1 The Hawthorne studies concluded that worker motivation: Select one: a. increas
ID: 453752 • Letter: 1
Question
1 The Hawthorne studies concluded that worker motivation:
Select one:
a. increased when managers applied the scientific management approach.
b. was most affected by monetary incentives.
c. improved when employees felt like their ideas were respected.
d. was mainly determined by physical working conditions such as lighting, temperature, and humidity.
2
A communication channel that allows recipients to receive not only the words in the message but also to hear the tone of voice and see the body language of the sender is said to be a
Select one:
a. functionally advanced system.
b. complex channel.
c. rich channel.
d. dual medium channel.
3
Excellent communications skills
Select one:
a. involve the ability to speak clearly and to write well.
b. can dramatically improve your chances for business success.
c. come naturally to most people.
d. are less important to most managers than well-developed technical skills.
4
Important provisions of the Sarbanes-Oxley Act:
Select one:
a. Approve corporate loans to directors of the company.
b. Encourage the destruction of financial documents.
c. Require the CEO and CFO of corporations to certify the accuracy of financial reports.
d. Encourage outside CPA firms to deliver several services to their clients, including auditing services and consulting services.
Explanation / Answer
1 The Hawthorne studies concluded that worker motivation:
a. increased when managers applied the scientific management approach
2
A communication channel that allows recipients to receive not only the words in the message but also to hear the tone of voice and see the body language of the sender is said to be a
d. dual medium channel.
Excellent communications skills
a. involve the ability to speak clearly and to write well.
Important provisions of the Sarbanes-Oxley Act:
d. Encourage outside CPA firms to deliver several services to their clients, including auditing services and consulting services.
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