Please answer all questions 1) Since many employees in an organization are comfo
ID: 445714 • Letter: P
Question
Please answer all questions
1) Since many employees in an organization are comfortable with the status quo, managers tasked with implementing change must know how to overcome:
a. stress
b. resistance to change
c. creativity
d. outside forces that create a need for change
2) Of the following roles related to change, which one is most likely to point out shortcomings and provide a reality test on new ideas?
a. the critic
b. the new idea champion
c. the change sponsor
d. the inventor
3) Employees dislike change for all of the following reasons except:
a. people have their own goals and agendas
b. people have a fear of the unknown
c. change can produce positive new results
d. change often conflicts with self-interest
4) If you want someone who will really make you think hard about whether or not your idea is feasible, you should look for______________
a. a critic
b. a sponsor
c. a champion
d. an inventor
5) An example of this type of change would be real estate agents listing their properties online rather in the local newspaper.
a. technology change
b. idea incubator
c. product change
d. open innovation
6) This approach spurs innovation by having people from research, manufacturing, and sales/marketing departments meet on a regular basis to share ideas
a. technology chance
b. organizational chance
c. horizontal linkage model
d. ambidextrous approach
7) When Hallmark cards asked customers to create new card ideas and submit them to the company via the Internet, the company is identifying new products through this.
a. prototyping
b. onboarding
c. horizontal linkage
d. crowdsourcing
8) When companies want to provide resources to help innovators turn their ideas into products, they will often provide money from this type of fund.
a. new vision fund
b. innovation fund
c. new directions fund
d. new venture fund
9) A nay sayer, this person challenges dreamers and tests ideas for shortcomings
a. champion
b. inventor
c. sponsor
d. critic
10) In this stage of the OD process, people experiment with new behaviors
a. refreezing
b. changing
c. disrupting
d. unfreezing
11) This tool is used by OD consultants to gather information about employee opinions. Once the information is collected, employees participate in problem solving based onthe data
a. survey feedback
b. team building
c. large group intervention
12) Which of the following examples are using coorperation strategy? check all that apply
a. a small team of Motorola engineers was ableto develop the Razr phone because CMO Geoffrey Frost protected them and helped to keep their work secret, even from their colleagues
b. Weiden+Kennedy is a Portland-based advertising firm that has a reputation for hiring the most creative people around. Who else could have come up with over 200 advertisements for Old Spice in the space of 24 hours?
c. Hallmark Cards sponsors a "Your Greeting Card Competition" that encourages people who don't work for the company to submit their ideas for new greeting cards to Hallmark
d. Apple solicits iphone applications from hundreds of different organizations. Some of the more unusual apps include one from a Massachusetts police department that identifies offenders via photos and another from iHandysoft that turns an iphone into a carpenter's level,
13) The chief advantage of horizontal coordination mechanisms is that this technique:
a. creates new ideas baased on specialized information from one area of the organization.
b. creates new ideas using information from many different organizational departments
c. gives employees a single physical location where they can get away from normal stresses and just "be creative"
d. brings innovation into the company from outside customers and other partners
14) Suppose you are the CEO of a start-up toy manufacturer. You know that if your business is to be successful, you have to create at least 10 wildly different toys in the next three years. Which following toy designers should you hire ? check all that apply
a. Marie, a stable, committed worker who was with her last company for 15 years. She will do work the way you say it should be done.
b. Malcolm, who loves to play. His last boss says that Malcolm was the "chief kid" in his last office.
c. Frankie, who has been in the toy business for 10 years, and who knows what he is doing, but who always likes testing new idea.
d. Leslie, who is independent and self confident. She doesn't need people to tell her what to do.
15) The traditional organizational development model leads to _________________
a. rapid transformation
b. incremental change
16) In The traditional organizational development model, work, is done:
a. only by a consultant
b. by individuals and in small groups
c. by the entire organization
d. only by employees
17) Which of the following is a type of a organizaional development intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent?
a. team building activities
b. survey feedback activities
c. process consolidation activities
d. intergroup activities
Explanation / Answer
1.
Change is a phenomenon which is continuous. Sometimes, the employee working in an organization are reluctant to change as they don’t want to leave their comfort zone. Thus, the employer takes them out of their comfort zone to overcome their resistance to accept the change
Answer:(B) Resistance to change
2.
An expert who extracts the positive as well as negative aspects of a change and give the required suggestions is known as a critic.
Answer:(A) The critic
3.
Employees often dislike the change as they sense a threat to them because of the change. They think that the change would throw them out of their comfort zone. But if that change produces revolutionary or positive results, then they are not reluctant to that change.
Answer:(C) Change can produce positive results
4.
An expert who extracts the positive as well as negative aspects of a change and give the required suggestions is known as a critic.
Answer:(A) a critic
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