Question 1. 1. What is one function of an appraisal interview? (Points : 5) to m
ID: 442764 • Letter: Q
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Question 1.1. What is one function of an appraisal interview? (Points : 5) to motivate employeesto field grievances
to take disciplinary action
to give only negative feedback Question 2.2. According to the text, which of the following is NOT a signal or indicator of sexual harassment? (Points : 5) embarrassing jokes—jokes are meant to embarrass people.
taunting another worker—people need to know how to lighten up at work.
unwelcome remarks directed to someone who is in another room.
two coworkers mutually agreeing to stay after hours to complete a project. Question 3.3. If an applicant thinks she/he has been asked an illegal or discriminating question during an interview, what course of action should the applicant take? (Points : 5) Attempt a citizen’s arrest because the law requires the employer to prove that no discrimination took place.
Give a false answer to the question.
Refuse to answer the question.
Politely clarify the question and place the ball back in the interviewer’s court. Question 4.4. Determining whether a situation calls for task, maintenance, or human relations messages is an aspect of (Points : 5) situational knowledge.
anxiety management.
effective use of language.
goal setting. Question 5.5. To know how an organization strategically distributes power, resources, and rewards in its daily functions is to understand its (Points : 5) goals.
competition.
politics.
group processes. Question 6.6. Paralanguage is the use of __________ in communication. (Points : 5) words
vocal qualities
emotions
language Question 7.7. Alice Jones and Bob Hendrick are coworkers of equal status. If Alice says to Bob, “I want this done immediately,” and he gets upset because he thinks she has no right to tell him what to do, which part of the message is each person focusing on? (Points : 5) Alice and Bob are both focusing on the relational.
Alice is focusing on the relational, while Bob is focusing on the content.
Alice is focusing on neither, Bob is the one who is upset.
Alice is focusing on the content, while Bob is focusing on the relational. Question 8.8. What do organizations generally rely on to help balance the competing ideas, desires, and objectives of individual employees? (Points : 5) attitudes
opinions
shared values
individual beliefs Question 9.9. __________ promotes understanding because it shows that leaders think highly of their employees’ input and that they take employee comments seriously. (Points : 5) Evaluation
Communication
Listening
Learning Question 10.10. The notion that the whole is more than the sum of its parts is known as (Points : 5) openness.
hierarchy.
synergy.
equifinality. Question 11.11. Total knowledge and complete understanding of another culture is (Points : 5) common if the cultures are similar in religious beliefs.
impossible.
needed for successful communication to occur.
damaging to a person’s self-perspective. Question 12.12. Internal communication includes understanding elements such as (Points : 5) downward, upward, and external communication.
upward, downward, and tall versus flat structure.
downward, upward, horizontal, and informal networks
horizontal networks. Question 13.13. Mark is preparing the speaking area for his lunch presentation. He is concerned about the placement of the podium since it is too close to the audience—there is very little space between him and the first row of tables. Mark is concerned about the __________ of his speaking area. (Points : 5) chronemics
paralanguage
oculesics
proxemics Question 14.14. The specialized language used by professionals to communicate more efficiently with one another is known as (Points : 5) a euphemism.
a tag question.
a jargon.
an oxymoron. Question 15.15. A manager who stresses that workers will be more productive if they are happy and are given the proper working conditions is operating under which organizational theory? (Points : 5) bureaucracy theory
human relations theory
human resources approach theories
scientific management theory Question 16.16. Virginia recognized that one of her shortcomings identified in last quarter’s performance appraisal was that she seldom seemed to listen well to others. At this quarter’s appraisal, she is planning to describe to her manager the ways she has tried to improve her listening habits. Virginia is considering which strategic communication component? (Points : 5) goal setting
situational knowledge
communication competence
anxiety management Question 17.17. Effective leaders are able to experience failure as a part of the __________ process. (Points : 5) organizational knowledge
continual learning
hands-on management
participative learning Question 18.18. During an interview, listen carefully to __________ question before responding. (Points : 5) most of the
important parts of the
the entire
specifics of the Question 19.19. Which of the following guidelines is applicable to the management of diversity? (Points : 5) Get the most from employees based on their individual strengths.
Use stereotypes to classify people according to who will and will not work together.
Use stereotypes to advantage.
Remember that everyone belongs to some group. Question 20.20. What are two primary methods organization members can use to reduce uncertainty? (Points : 5) organizational learning and on-the-job-training
on-the-job training and cleaning out files
talks with tenured employees and organizational learning
attention to the company manual and maintenance of neat work areas Question 1.1. What is one function of an appraisal interview? (Points : 5) to motivate employees
to field grievances
to take disciplinary action
to give only negative feedback
Explanation / Answer
1.1
Appraisal interview is conducted to motivate and reward employee on the basis of previous year’s performance. Most often the employee is rewarded with increase in pay and allowance and other perks. The quantum of reward to motivate employee though, depend upon the performance of the employee in the preceding year
So the correct option should be A. to motivate employees.
2.2
Two coworkers mutually agreeing to stay after hours to complete a project is NOT an indicator of sexual harassment. The parties involved must not have consented upon to claim sexual harassment.
Therefore the correct option is D. Two coworkers mutually agreeing to stay after hours to complete a project.
3.3
If an applicant think he/she has been asked an illegal or discriminating question during an interview he can politely clarify the question and place the ball back to the interviewer. The question sometimes may be to check the tolerance level of the applicant.
Therefore the correct option is D. Politely clarify the question and place the ball back in the interviewer’s court.
4.4
The situational knowledge is learning from experiences which situation needs what king of exercise and how it can be tackled. The issues and patterns are recognized and then solved.
Therefore the correct answer is situational knowledge.
5.5 Strategic use of resources and specially distribution of power and rewards is a characteristic of politics.
Therefore the correct answer is politics.
6.6 Paralanguage is conveying the message to the audiences by using emotions. The paralanguage use may be used consciously or unconsciously.
Therefore the correct answer is emotions.
7.7 Many a times a person may not have intent to order but to only express the content. In this case Alice is focusing on to get the work done immediately, she may be focusing on content only but Bob is focusing on the relational function.
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