Given the pattern of changes Walmart has made to its strategy and structure over

Question

Given the pattern of changes Walmart has made to its strategy and structure over time, which of the decision-making models best characterizes the way its makes decisions?

At what hierarchical level does responsibility for nonprogrammed decision making seem to lie in Walmart? What problems do you see with the way Walmart makes decisions?

Characterize Walmart’s ability to learn over time. Evaluate is capacity to adapt to itself and modify the environment?

Can you pinpoint any cognitive biases that may have affected they way managers made decisions or influenced their choice of strategy or structure? What was the effect of these cognitive biases?

Explanation / Answer

walmart harnessing the power of technology and investments in associates to create new ways of serving customers. customer are time crunched so the shopping experience will be fast and easy in all the way customer want to shop;in stores, on their mobile phone or through pickup and delivery. Expansion of online grocery around the world

second objective is to change the way they work. focused on becoming more of a digital enterprise. providing in-store associates with the tools like apps and tablets. Goal is to increase speed and productivity throughout the business.

third, work in a new ways and find a path to a lower cost base. smarter on how to allocate capital to drive long term values for shareholders.

decision making is usually left to the individual that resides higher up on the corporates totem poll but teams are also used to make decision.Desision might be made by individual alone, through consultant with relevant organizational members,or in participative groups.

PROBLEM WITH THE WAY WALMART MAKE DECISION:

walmart failed to understand the market, like in germany and in mexico walmart built hige u.s style parking lots.Most mexicans lack cars.

Many walmart stores aren't restocking shelves fast enough. lack of decision regarding digital services need to be integrted with physical stores.

Lack of decision regarding offering wider products assortment in general merchandise, fresh produce, grocery and private label.

Decision on needs of focused on customer services,store layout and design compromises customer convenience.

SAM WALTON said "i see ..educating, training and involving our associates as being the major advantage for walmart."

according to world economic forum, the global population will reach 9 bilion people by 2050. demand for food will increase by 60%.walmart is committed to meeting this challenge by working with orthers to support food production that is sustainable and affordable for customers. they are having sourcing offices and agronomic specialists in growing region all around the world who work to improve agriculture practices and deliver high quality produce to customers. there initiatives on produce sustainability focus on hot spots such as yield, food waste,water and pesticide use.

in 1962 walmart was one of the first companies to apply the self-service supermarket business model developed by grocery chains to general merchandise (two of its rivals,Kmart and Target,were established in the same year).

Unlike its rivals,who focused on urban and suburban locations,Sam Walton’s Wal-Mart concentrated on small southern towns that were ignored by its rivals.Wal-Mart grew quickly by pricing lower than local mom-and-pop retailers,often putting them out of business.By the time Kmart and Target realized that small towns could support a large discount general merchandise store,Wal-Mart had preempted them.These towns,which were large enough to support one discount retailer, but now two, provided a secure profit base for walmart.

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