Buyer Bobbie Sue and Seller Billy Bob are disputing the delivery of products cal

Question

Buyer Bobbie Sue and Seller Billy Bob are disputing the delivery of products called for under their contract. Bobbie Sue says that the products that she pre-paid for do not conform to the requirements of the contract, but Billy Bob refuses to refund the payment or replace the products. Bobbie Sue and Billy Bob have tried to work out their differences through negotiation, but cannot come to an agreement. This has resulted in a contract dispute. Explain the dispute resolution options available to Bobbie Sue and Billy Bob, and the primary benefits of each option.

Explanation / Answer

The general terms of contracts clearly mentions that in state of products being delivered are not in conformity to the product requirement then:-

1. Seller should proide refund upon return of goods by the buyer.

2. Seller should bear the cost of repair of goods to meet the requirments.

3. Seller should replace the products delivered.

So Bobbie can stop the remaining payment until confirmation of any of the above mentioned points. She can also take this issue to consumer court to demand the supply of correct products that meet the criteria mention by Bobbie in the purchase order basis which advance payment was made.

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