Produce Baseline Project Plan (BPP) to replace the legacy order processing syste

Question

Produce Baseline Project Plan (BPP) to replace the legacy order processing system for Laggard Inc. based on the background and definitions provided below. Begin with gathering and structuring requirements (show actual requirements); the project plan recommendations will end with a web-based order-processing prototype. Make note of the business and technology roles that will participate in various phases of the project, and be sure to include multiple review cycles for requirements review.

Baseline project plan should include an 1. Introduction with project overview and recommendation 2. System Description with alternatives and selected configuration 3. Feasibility Assesstment : showing Economic, technical, operational, legal, political analysis. 4. Mangaement Issues: shwoing team configuration, communication plan, project standards and prcedures, other project specific topics.

To get the modernization ball rolling, you will gather requirements for a new order processing solution, structure the requirements, and ensure they are correct. In addition, you will expose Laggard to web-based applications and mobile computing access. You are eager to get started, before the software team retires and the aging hardware fails.

Project Details below:

You are a systems analyst working for Laggard, Inc. (Laggard), a wholesale distributor of bulk vitamins and fine chemical food additives. Laggard has stayed way behind the IT industry evolutionary curve. The company relies on a software suite they developed more than 40 years ago. You have convinced the Laggard management to investigate replacing this legacy software before the hardware on which it runs can no longer be repaired.

You think the system at greatest risk for failure is the order processing system. Here is how it works today. A bank of telephone operators takes sales order calls from customers, transcribes the orders onto coding forms, and sends them to the keypunch department for encoding. During the night shift, computer operators run batch jobs to read in the orders, check customer credit, and print stock pick lists for those customers with good credit. If the batch jobs detect problems with customer identification, shipping addresses, credit, or any other issue, the errors print on an order reject report that is routed to sales, order processing, and inventory managers for review and resolution. Pickers, packers, and shippers annotate the pick list report that is used as a turnaround source document for updating inventory, customer records, and accounts receivable.

Laggard’s aging software development team is nearing retirement. However, the members are still available to answer questions about the existing order processing solution. Relevant business people from the sales, order processing, and inventory management teams are also available to you.

Explanation / Answer

It seems that this company is trying to grow itself without the advantages modern information technology can bring. The company needs to establish a technology strategy that help them gain a competitive advantage through cost savings, process improvements, faster time to market, and improved quality and service levels. The first step is to match the technologies it already has in place with its goals. There is a need to understand the network map of where the company is today technically and it plan to build the network in an evolutionary way. Forcing customers and employees to wait on slow computers can cost far more than a new system would. IT equipments are now getting cheaper and better.

The company needs to adopt an order processing automation solution which will enable it to automate every phase of their order management process from the time the original order is received to when a document is created in ERP.Through this all necessary data is automatically captured, extracted and routed to appropriate personnel. It minimizes the number of manual steps and create added value in the supply chain. Eliminating manual intervention makes order processing more reliable and accelerates order cycles instantly. It avoids human errors and customer frustrations. By using such automated system the customer purchase orders received by email are redirected to the software and all order detail in the Purchase order is extracted and transformed automatically into a sales order in ERP system. It is an efficient technology that integrates with existing system.

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