You are an engineering graduate with an MBA and 10 years of management experienc
ID: 427095 • Letter: Y
Question
You are an engineering graduate with an MBA and 10 years of management experience, and have just been appointed as CEO of a manufacturing company. The company has existed since the 1950s, but tariff reductions since the 1970s have placed it under increasing pressure. In recent years the company has been on the brink of closing down and your task is to turn it back into a viable enterprise. You were reluctant to take on the obviously difficult job and had a number of other options, but the board convinced you by offering a very attractive salary package and undertaking to support your decision fully, provided that you delivered results within a year. The senior management team consists of five people, all of whom were appointed by the previous CEO when he took up his job seven years ago. The former CEO’s background was in accounting and his approach to dealing with the company’s difficulties could best be described as ‘cost minimization’ – he sought to rescue falling profits by reducing costs wherever possible. He was, moreover, what he described as an ‘old fashioned manager’ which in practice meant being a strict disciplinarian and asserting his right to make decisions without consulting staff. The approach to encouraging staff performance has been the threat of dismissal. The senior management team were in agreement with him on this strategy and this remains their preferred option. As a result of this approach, the company’s plant and machinery has not been upgraded for some years. The production process is an assembly line and workers are rarely rotated among different jobs. Further, most staff are employed on individual contracts and paid poorly by industry standards. The only assessment of performance is based on production output (which is low by industry standards), and no staff is formally appraised. In spite of a lack of manufacturing jobs in the area, voluntary turnover – employees resigning – is high and this is compounded by the fact that staff is routinely dismissed for minor errors or breaches of procedure. This is justified by the other managers on the basis that ‘there are plenty more where he came from!’ due to high unemployment in the area. The company has already faced a number of formal complaints about unfair dismissal, some of which have ended up in court.
Write an executive summary for this case study?
Explanation / Answer
Executive Summary:
Executive summary is a crisp business plan which does not include the whole story and unnecessary information.
Executive summary for above case is as below:
1. This case is about a maufacturing company operating since 1970, the company is in the verge to be closed down due to its tarriff reductions.
2. This being the issue you have been given a years time to solve issues.
3. The previous CEO was a kind of authoritative leader and his approach was non consultative while taking decisions and he considered cost minimization as the only remedy while dealing with complex issues.
4. The 5 senior team members were ok with the cost cutting strategy and hence the company had to face many in future.
5. Few complex issues were like plant and machinary not upgraded, non availability of job rotation, poor pay for contract employees and poor performance appraisal.
6. Retention of employees were quite low which lead to court cases.
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