21. Primary activities of the value chain include all of the following except: A

Question

21. Primary activities of the value chain include all of the following except:

A. Inbound logistics

B. Procurement

C. Marketing and sales

D. Service

E. Operations

21.       Primary activities of the value chain include all of the following except:

A.        Inbound logistics

B.        Procurement

C.        Marketing and sales

D.        Service

E.         Operations

22.       With regards to the value chain, an organization can develop a competitive

             advantage:

A.        In any of the primary or support activities

B.        In the way primary and support activities are combined

C.        In the way internal activities are linked to the external environment

D.        Through activities that create value for the customer

E.         All of these are ways to develop a competitive advantage

23.       Strategic direction is reflected by:

A.The organization’s purpose

B.A definition of the organization’s business or businesses

C.The organization’s vision

D.The organizational mission

E.All of the above

24.       Structural inertia is stronger:

            A.        In a firm that has been successful over a long period of time

            B.        In a firm with flexible systems and processes

            C.        In a firm with a weak culture

            D.        In a firm that has had low performance over a long period of time

            E.         When the economy is weak

25.       A mission statement often contains:

A.        An organization's vision

B.        An organization's strengths and weaknesses

C.        An organization's functional?level strategies

D.        An organization's top management team membership

E.         All of the above

26.       The view of top management concerning what an organization can become is the organization's:

A.        Business definition

B.        Mission

C.        Vision

D.        Ethical dilemma

E.         Enterprise strategy

Explanation / Answer

21, The correct answer is option B.

Value creation is nothing but the primary objective of any business to create value for customers, employees, investors etc. by using different business strategies. It is nothing but the action that increase the worth of the goods, services or the organization. Primary activities in value creation in Porter value chain include inbound Logistics, Operations, Outbound Logistics, Marketing and Sales, and services. The secondary activities include human resource management, technology, infrastructure and procurement.

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