Answer the questions in the RED circle only...based on the instructors crisis be

Question

Answer the questions in the RED circle only...based on the instructors crisis below.

INSTRUCTOR IMPOSED CRISIS:

At 1 AM on Friday your high profile Chief Technology Officer, hits a pedestrian in a crosswalk 1 block from your main offices and drives off. A gas station surveillance camera showing your CTO leaving the scene after the accident occurs. The pedestrian is in critical condition. The entire company leadership team had taken the CTO out to dinner after the work day ended to celebrate a hugely profitable quarter they had just concluded. The celebration got rather enthusiastic at the bar across the street from your corporate offices and the CTO had left the bar at 12:45 AM. It is now 6 AM on Saturday and your COO just hung up the phone with the Police Department and indicated that they have the CTO in custody and they want to speak with everyone that was at the bar with him last night.

Chapter 9 The Importance of Organizational Learning 233 Table 9.1 After the Crisis: Potential New Learning Areas in Crisis Management Landscape Survey Were warning signals missed prior to the crisis composition occurring Are there new vulnerabilities inteam our organization Are there aspects that we need to be of the crisis aware of? Are there new methods of Crisis Management Were resources deployed effectively during the crisis? Did the organizations departments work together effectively? Are any improvements Organizational Learning Are we making good use of postcrisis debriefing meetings? Are we building systems that provide feedback? Strategic Planning Do we need to change the of our crisis management The Internal Landscape nanagement plan hat need to be hanged? detection that we Is there enough needed in can use to sense redundancy in he crisis an impending the day-to-day comunications crisis? rations of the function? Is there arn adequate use of paper and electronic recording during the crisis? ope company? Can the anization take org advantage of new types of crisis training? Are there additional resources in our industry or and governmen government that can help us in our crisis management planning? The External Landsca Are there new threats in the external environment How can we better partner with industry What can we learn from the best practices of those pe outside of our at can lead to a potential crisis? organization who have encountered similar types of crises? agenciesi managing a crisis?

Explanation / Answer

Yes clearly warning signals could have been missed at the bar in the celebration party. The team had soaked themselves in the spirit of celebration, in booze. It can be understood from the fact that the CTO hit the pedestrian and drove off without even bothering to take him to the nearest hospital, for the fear of being caught not sober. The team should have ensured sending all their drunk members with drivers driving the car to their respective home. Since it was a high profile celebration with executives soaking themselves in the treat, the image or prestige of the company was held on them and thus ot should have been a prior crisis prevention agenda of the company.

The ability of organizations to make sense of the state of their environment, to detect new vulnerable points or processes, to prevent all threat attacks, to adopt new technologies and organizational attributes, contribute to their growth and success. Yes there are ever evolving vulnerabilities that are detrimental and hazardous in tangible and intangible measures to an organisation that should be acknowledged and gotten rid off.

Approaches for management of organizational vulnerabilities:

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