6. Employers must have an established system for employees to air grievances eit

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6. Employers must have an established system for employees to air grievances either between colleagues or against those in positions of authority, as a way to effectively

Manage Employee Relations

Market Their Services To The Public

Diversify Their Employee Base

Terminate Undesirable Employees

5. All of the following are applicable definitions of workplace incivility, EXCEPT:

Aggressive or Hostile Speech

Disrespect for Authority

Tolerance, Compassion and Empathy for Others

Gossip and Negative Fault Finding Against Superiors or Peers

4. In 1947, U.S. Congress enacted the Taft-Hartley Act, which permitted regulation and intervention in the striking activities of:

Employee Labor Unions Engaged in Interstate Commerce

The Federal Reserve Bank

Franchise Owned Harley Davidson Factories

Publicly Funded Colleges and Universities

3. Which legislative act requires employers to provide continued access to health insurance coverage for a period of up to 18 months following the involuntary termination of employment?

1985 Consolidated Omnibus Reconciliation Act (COBRA)

2010 Patient Protection and Affordable Healthcare Act

1993 Family and Medical Leave Act (PMLA)

1990 Worker Adjustment and Retraining Notification Act

2.Some common things that the food services industry does to protect the physical health and safety of both employees and customers include all of the following EXCEPT:

gluten free and non-dairy menu options

protective gear including hair nets and gloves

mandatory hand-washing requirements

routine pest control and extermination procedures

1.All of the following are important to promoting the physical health and safety of employees in a manufacturing or production facility, EXCEPT

Frequent Safety Training Programs

Requiring annual immunizations

Routine Equipment Maintenance

Imposing maximum amounts of weight to be lifted when transporting products

Frequent Pest Control / Extermination

Manage Employee Relations

Market Their Services To The Public

Diversify Their Employee Base

Terminate Undesirable Employees

Explanation / Answer

6. a) Manage employee relations.

It is because, employers gives employees chances to say their own point of view on a particular situations. In this way they can maintain a good relationship with employees and also there will be peace at workplace if employees share a good bonding among themselves.

5. c) Tolerance, Compassion and Empathy for Others.

This option is correct because all other options (a,b,d) are a part of workplace incivility. It actually means showing unsocial behaviour and mistreating others at workplace. For example, if you help someone in their project, after completing they will not be bothered to say thank you to you. It is an intentional hurting to someone.

4. a) Employee Labor Unions Engaged in Interstate Commerce.

The law states that - " An Act to amend the National Labor Relations Act, to provide additional facilities for the mediation of labor disputes affecting commerce, to equalize legal responsibilities of labor organizations and employers, and for other purposes".

Reference if needed,

https://en.m.wikipedia.org/wiki/Labor_Management_Relations_Act_of_1947

3. a) 1985 Consolidated Omnibus Reconciliation Act (COBRA)

This act enable health insurance to the employees even after their termination from the job.

2. a) gluten free and non-dairy menu options.

May be these options is a new trend, but still food industries are not doing it unless it is specifically told to them.

1. e) Frequent Pest Control / Extermination.

It is important to exterminate to removes pests but it is unusual to put pesticides in a manufacturing company frequently as there is not that much need like food companies. Other options such as safety training programs, maintaining equipments etc are important to promote health and safety of manufacturing companies.

Hope it helps :)

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