The growth of E-Commerce has brought about a whole new shopping experience. It i
ID: 421432 • Letter: T
Question
The growth of E-Commerce has brought about a whole new shopping experience. It is easy to see that shopping online is different from shopping at a traditional "brick and mortar" store. But how is it different? What are companies doing to make the shopping experience similar and/or different?
Pick two retail sites on the Web that have famous "real world" counterparts. Examples:
Abercrombie & Fitch [http://www.abercrombie.com/]
Victoria's Secret [http://www.victoriassecret.com]
1. Compare shopping at the virtual retailer to the physical version. What about the shopping experience is similar? What is different? Which to you prefer, why?
Explanation / Answer
Online Shopping has changed many industries significantly offering significant convenience, lower cost,higher sales, reduced cost & high service for both sellers and customers.
Online Shopping is different because it offers more variety, better choices & lower cost for all the value (supply) chain partners.
It has consolidated all suppliers & all customers for effective businesses.
Online Shopping is different becuase there is no limitation to select amoung the available choices, no physical salesman, no time limitations, easy returns.
Online Retailers (e-com companies) are giving periodic high discounts, flexible Payement options, bigher warranty, customer loyalty benefits, fast shipping promises for better customer service.
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