1. Have you been in school or work situations in which your values did not align
ID: 418906 • Letter: 1
Question
1. Have you been in school or work situations in which your values did not align with those of your peers or colleagues? How did you handle the situation? Are there certain values or norms important enough for you to consider as you look for a new job? 2. As you consider your career after graduation, which control-and-rewards system discussed in the concluding section of the chapter would you find most motivating? Is this different from the controls used at some jobs you have had in the past? How do you think you would perform in an organization such as the one Zappos has created?
Explanation / Answer
I worked at an FM station. While working there I was offered in promotional program for the company. About of authority asked us to create a plan for the specific event .
When the plan was being created our bottom manager instructed the employee to gain information about best available processes for improving the plan accordingly.
One of the employees assigned for obtaining outside information heard it wrong and work on getting information about other FM stations rather than taking information from the customers by conducting different surveys. This type of approach directly scaled up to other employees and all the employees in the team working on the same project for finding information for competition with the other stations rather than going to the customers or the listeners by conducting various type of surveys.
This created a great confusion between the employees when they submitted the final report to the manager. Manager was highly curious by looking at those specific report and immediately conducted another operational activity for correcting the specific issue.
This type of problem how to intercourse of lack of communication between the manager and the bottom clean. As the team was not given any written instructions, level of misunderstanding was highly increased and carried the same misunderstanding to upper level.
I created a new plan by specifically creating written instructions for all of the team members and assigning roles this type of approach help me to create a better work breakdown structure and to improve the services by a great margin.
Designing this type of structure for zappos would be very beneficial as it would increase the overall efficiency as well as productivity of the organisation in a very positive way. Bye specifically providing High Quality Services as well as understanding of the specific situation one can easily improve understanding of the workplace structure.
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