You are currently a department manager and Jim is your \"trusted assistant.\" Yo

Question

You are currently a department manager and Jim is your "trusted assistant." You have very similar working styles, and you went to the same college and worked in the insurance industry for several years. Before working in this company, you both worked at a different company and you have this shared history with him. You can trust him to come to your aid, support you in your decisions, and be loyal to you. Because of your trust in him, you do not supervise his work closely, and you give him a lot of leeway in how he structures his work. He sometimes chooses to work from home, and he has flexibility in his work hours, which is unusual in the department. Now you decided to promote him to be the assistant department manager. However, when you shared this opinion with someone else in the department, you realized that this could be a problem. Apparently, Jim is not liked by his colleagues in the department and is known as an "impression manager." Others view him as a slacker when you are not around, and the fact that he gets the first pick in schedules and gets the choice assignments causes a lot of frustration on the part of others. They feel that you are playing favorites. Discussion Questions: 1. 2. 3. What would you do? Would you still promote him? How would you address this unpleasant situation within your department

Explanation / Answer

1 I would still promote him. If he is my trusted assistant and my right hand man, my success as department manager is in large part to him. I would talk with him about sharing in the scheduling and choice assignments to alleviate any concerns other employees have. I would tell him that as a department we both need to improve and gain the confidence of the workers.

2 yes. would. Sometimes people do not realize what being a manager Or supervisor entails. Sometimes people like to nitpick and be critical of supervisors just because. I would feel confident in AIM just like I have when I made him my assistant.

3 I would hold a meeting with the department on how to improve communication and see what we could do to improve. I would let them know that I will have an open door policy and would be willing to listen to any concerns and work my hardest to accommodate people within reason. Maybe some people don't realize Jim works from home and is always there for me when I need him. Most likely though if they don't like him. they probably don't care too much for me. I would work diligently to fix whatever assumptions they have about me.l am a firm believer in bunting trust. The way I build trust is by doing what I say I am going to do.

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