2a) Successful communicators must consider the message, the audience, and the su

Question

2a) Successful communicators must consider the message, the audience, and the surrounding circumstances. In fact, the communication process contains six elements. Successful communication also means making others comfortable by choosing the appropriate communication style. In this discussion, consider your communication style and how mixed messages can occur.

Describe a recent experience you’ve had where a mixed message muddled communication. How would knowledge of the six elements of communication have improved the situation?

In what circumstances do you become an aggressive communicator? A passive communicator?

The text book for above is:

Gibson, P. G. (2012). The World of Customer Service (3rd Ed.). Mason, OH: South-Western, Cengage Learning.

Explanation / Answer

the six elements of communication are: the source

source, the message, the channel, the receiver, communication barriers and feed back.

in my teaching profession, some times i need to visit different colleges to provide some lecture to the students. one of the ercent incident is a class on global economies and impact on Indian economy. in brief, this says about the composition of indian economy and how it depends on other nations economy.

here source: i collected all the information from WWWINDIAECONOMY.ORG,

the message is about indian economy

channel: i interacted with them directly, face to face interaction

the receivers are the undergraduation students.

barriers includes, like the noise from other sources and as undergraduates they are not having much awareness about indian economy and its composition.

at the end majority of the people have understood the concept and they give very good feed back to my presentation.

here to make this presentaion successful i utilized many of the live examples, which are happening around us, and small stories and so on. i did not stick for one way or one method.

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