You have a customer using a 64-bit Windows Vista computer who tries to run a pro

Question

You have a customer using a 64-bit Windows Vista computer who tries to run a program and gets an error message saying the program cannot start or run due to incompatibility with 64-bit versions of Windows. What happened?

A. He’s trying to run a 32-bit program on 64-bit Windows Vista.

B. He’s trying to run a 32-bit program using 64-bit device drivers on 64-bit Windows Vista.

C. He’s trying to run a 64-bit program using 32-bit device drivers on 64-bit Windows Vista.

D. He’s trying to run a program that is only compatible with Windows 2000 on 64-bit Windows Vista.

Explanation / Answer

Option C is correct.

The person is trying to run a 64-bit program using 32-bit device drivers so he is getting the error while installing the program.

Explanation:

Because all hardware devices need 64-bit drivers to work on a 64-bit version of Windows. Device drivers designed for 32-bit versions of Windows don't work on computers running 64-bit versions of Windows.

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