You have been a user of many information systems including a class registration

Question

You have been a user of many information systems including a class registration system at your school, a bank account system, a word processing systems, an airline reservation system, etc. Pick a system you have used and assume you were involved in the implementation and maintenance of next version of the system. Discuss the criteria you would have used to judge whether the system was successfully implemented and maintained.

Note: this is not the same question listed under the textbook solutions. Thanks!!

Explanation / Answer

In getting involved in designing and implementing a user information system for accessing books in a library, the major criteria that we had in mind to understand whether the implementation was success or not is:

Thus if we can make a survey of important stakeholders including users and the service delivery people and understand their experience and map their response against the above mentioned criteria, then we can decide whether the implementation was a success or not.

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