You have been a user of many information systems including a class registration

Question

You have been a user of many information systems including a class registration system at your school, a bank account system, a word processing systems, an airline reservation system, etc. Pick a system you have used and assume you were involved in the implementation and maintenance of next version of the system. Discuss the criteria you would have used to judge whether the system was successfully implemented and maintained.

Note: this is not the same question listed under the textbook solutions.

ALSO please list references and at least 300 words

Explanation / Answer

Let’s consider an Airline Reservation System, for this purpose.

Following section will describe the current features of the application (prior to upgrade), enhancements requests (as part of upgrade) & evaluation criteria for validating the successful implementation & maintenance.

Current Features (Before version upgrade):

The current system allows users to book airline tickets via online website (only) with the below features:

Enhancement Features (As part of next version upgrade):

Following are the most demanding features, to be implemented as part of next version upgrade:

Criteria to ascertain successful implementation of next version:

Below criteria was formulated to validate the successful implementation of the newer version of the application:

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