Question 1 (5 points) Question 1 Unsaved You have local administrative rights to

Question

Question 1 (5 points) Question 1 Unsaved You have local administrative rights to your computer running Windows 7. You cannot find some of the operating system files on your system volume. What can you do to make them appear? Question 1 options: Uncheck "Hide protected operating system files" in folder options. Uncheck "Hide protected operating system files" in Admin Tools. Slide the Security bar in Control Panel to "Less Secure." Uncheck "Enable Protected Mode" in Local Security Tools. Question 2 (5 points) Question 2 Unsaved You are viewing the desktop of a Windows 8 machine. You want to get back to the Start Screen to access your Tiles. How do you do this? Question 2 options: Point the mouse in the bottom left-hand corner. Hit SHIFT + ENTER Hit CTRL + ENTER Point the mouse in the upper right-hand corner. Question 3 (5 points) Question 3 Unsaved A user calls the help desk and says she cannot install a Windows application on her Windows 8 computer because she is being denied. What is the most likely reason? Question 3 options: She is trying to install the application on the system volume. She is trying to install the application on a FAT32 volume. She does not have local administrative rights to the computer. Windows 8 only allow Apps for the RT operating system. Question 4 (5 points) Question 4 Unsaved Which Microsoft operating system started the process of authenticating users with a username and password? Question 4 options: Windows 95 Windows NT Windows 98 Windows XP Question 5 (5 points) Question 5 Unsaved You call the help desk to report a problem you are having on your computer. The technician asks you what operating system you are running. You know it is Windows 7 but you forget which version. How can you find out? Question 5 options: Control Panel Properties System Properties Administrator Tools Start Menu Question 6 (5 points) Question 6 Unsaved Which of the selections below is the most secure password? Question 6 options: secretpasswords pa$$worD135 mypa$$word mypa$$worD Question 7 (5 points) Question 7 Unsaved Your dad has downloaded an application from the Internet. He calls you up and says he is unable to uninstall the application. He says the file he downloaded has an ISO extension. What do you tell him? Question 7 options: Tell him to open the file using Adobe Reader. Tell him to extract the file using 7-zip. Tell him to right-click on the file and select Install. Tell him to open the file using Adobe Flash. Question 8 (5 points) Question 8 Unsaved You need to install an operating system on a computer that will be sharing files for the company employees. You estimate there will be as many as 15 users accessing these files at one time. Which operating system below is ideally suited for this machine? Question 8 options: Windows Server 2003 Standard Edition Windows 8 Home 64-Bit Edition Windows 7 Professional 32-Bit Edition Windows 7 Professional 64-Bit Edition Question 9 (5 points) Question 9 Unsaved A user is trying to delete a file located on an NTFS volume on his Windows 8 computer but is unable to do so. Why is this? Question 9 options: He is being prevented by FAT32 permissions. He is being restricted by the Full Control permission. He does not have the Write permission. He does not have the Modify permission. Question 10 (5 points) Question 10 Unsaved Your boss is considering a BYOD program for your company. He asks you if there are any negatives to such a program. What do you tell him? Question 10 options: It limits the selection of computers to just a single device. It introduces security and control problems. It limits the freedom of the user to access websites and applications. It requires multiple licenses for each computing device. Question 11 (5 points) Question 11 Unsaved Which of the statements below is false? Question 11 options: You can install a 32-bit operating system on a 64-bit machine. You can install a 32-bit operating system on a 32-bit machine. You can install a 64-bit operating system on a 64-bit machine. You can install a 64-bit operating system on a 32-bit machine. Question 12 (5 points) Question 12 Unsaved Your dad just gave you his old computer running Windows 7. You want to see how many volumes are contained within it. Which tool would be best-suited for this? Question 12 options: Disk Management Event Viewer Performance Monitor Task Scheduler Question 13 (5 points) Question 13 Unsaved You are setting up a desktop computer for an AutoCAD specialist who needs a minimum of 125GB of RAM. Which operating system below would be best-suited for his needs? Question 13 options: Windows 7 64-Bit Ultimate Edition Windows XP 32-Bit Professional Edition Windows Millennium 64-Bit Professional Edition Windows 8 Home 64-Bit Edition Question 14 (5 points) Question 14 Unsaved The command prompt found on Windows 7 and Windows 8 is very similar to the interface of what past operating system? Question 14 options: Windows NT Windows 98 Windows 95 DOS Question 15 (5 points) Question 15 Unsaved How do you access the context menu for a desktop shortcut or a file in Windows Explorer? Question 15 options: Highlight it and hit Enter. Highlight it and hit Ctrl. Left-Click on it. Right-Click on it. Question 16 (5 points) Question 16 Unsaved You dad has given you his old digital scanner for your new computer. You plug it into the USB drive on your Windows 8 computer but it fails to install. What is the problem most likely? Question 16 options: The scanner is a 64-bit device. You can't install external hardware devices over a USB connection. Your computer doesn't have a driver to match the scanner. The scanner doesn't support NTFS volumes. Question 17 (5 points) Question 17 Unsaved You are running Windows 8 on your laptop. You install a 64-bit application on it. Where will this application reside on your computer? Question 17 options: In the Program Files folder In the Windows (64) folder In the Windows folder In the Windows Applications folder Question 18 (5 points) Question 18 Unsaved Which logging category does not appear in Event Viewer by default? Question 18 options: Volume Security Application System Question 19 (5 points) Question 19 Unsaved Your mom is trying to save room on her hard drive and wants to uninstall some of her applications. She asks you how to do this. What do you tell her? Question 19 options: Go to Programs and Features and find the listed application. Then right-click on it and select Uninstall. Go to Task Manager and find the listed application, then right-click on it and select Uninstall. Find the application folder in Windows Explore and select Uninstall from the context menu. Right-click on the application execution file and select Delete from the context menu. Question 20 (5 points) Question 20 Unsaved Which of the selections below is not a benefit of imaging the computers on your network? Question 20 options: There are fewer licensing fees because the OS is only installed once. It helps to lessen the impact of spyware on the network. It saves the time of having to install the desired operating system. It saves the time of having to install the required computer applications.

Explanation / Answer

Question 1 You have local administrative rights to your computer running Windows 7. You cannot find some of the operating system files on your system
volume. What can you do to make them appear?

Answer: Uncheck "Hide protected operating system files" in folder options.

Question 2 You are viewing the desktop of a Windows 8 machine. You want to get back to the Start Screen to access your Tiles. How do you do this?

Answer:Point the mouse in the bottom left-hand corner.

Question 3 A user calls the help desk and says she cannot install a Windows application on her Windows 8 computer because she is being denied. What
is the most likely reason?

Answer:She does not have local administrative rights to the computer.

Question 4 Which Microsoft operating system started the process of authenticating users with a username and password?

Answer:Windows XP

Question 5 You call the help desk to report a problem you are having on your computer. The technician asks you what operating system you are running.
You know it is Windows 7 but you forget which version. How can you find out?

Answer: System Properties

Question 6 Which of the selections below is the most secure password?
Answer : pa$$worD135

Question 7 Your dad has downloaded an application from the Internet. He calls you up and says he is unable to uninstall the application. He says the
file he downloaded has an ISO extension. What do you tell him?

Answer : Tell him to extract the file using 7-zip.

Question 8 You need to install an operating system on a computer that will be sharing files for the company employees. You estimate there will be as
many as 15 users accessing these files at one time. Which operating system below is ideally suited for this machine?

Answer : Windows Server 2003 Standard Edition

Question 9 A user is trying to delete a file located on an NTFS volume on his Windows 8 computer but is unable to do so. Why is this?
Answer: He is being restricted by the Full Control permission.

Question 10 Your boss is considering a BYOD program for your company. He asks you if there are any negatives to such a program. What do you tell him?

Answer :It limits the freedom of the user to access websites and applications.

Question 11 Which of the statements below is false?
Answer:You can install a 64-bit operating system on a 32-bit machine.

Question 12 Your dad just gave you his old computer running Windows 7. You want to see how many volumes are contained within it. Which tool would be
best-suited for this?

Answer : Disk Management

Question 13 You are setting up a desktop computer for an AutoCAD specialist who needs a minimum of 125GB of RAM. Which operating system below would
be best-suited for his needs?

Answer : Windows 7 64-Bit Ultimate Edition

Question 14 The command prompt found on Windows 7 and Windows 8 is very similar to the interface of what past operating system?
Answer:DOS

Question 15 How do you access the context menu for a desktop shortcut or a file in Windows Explorer?
Answer: Right-Click on it.

Question 16 Your dad has given you his old digital scanner for your new computer. You plug it into the USB drive on your Windows 8 computer but it fails
to install. What is the problem most likely?

Answer: Your computer doesn't have a driver to match the scanner.

Question 17 You are running Windows 8 on your laptop. You install a 64-bit application on it. Where will this application reside on your computer?
Answer: In the Program Files folder

Question 18 Which logging category does not appear in Event Viewer by default?
Answer: Volume

Question 19 Your mom is trying to save room on her hard drive and wants to uninstall some of her applications. She asks you how to do this.What do you tell her?

Answer : Go to Programs and Features and find the listed application. Then right-click on it and select Uninstall.

Question 20 Which of the selections below is not a benefit of imaging the computers on your network?
Answer: It helps to lessen the impact of spyware on the network.

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