Your company, which is based in San Francisco, has acquired a small startup in B

Question

Your company, which is based in San Francisco, has acquired a small startup in Boston. Your team worked hard all week to set up the active directory servers and ensure that all resources are available to both offices. Luckily, it is a long weekend, so you can enjoy three days to relax before Tuesday morning. You get a call at 5 AM PST on Tuesday that some of the employees in Boston got to the office and they cannot access resources on the servers in San Francisco. You ask what happened, and someone mentions that the Boston office experienced a power outage in the last hour. Mindful of the work that you performed this weekend on the Active Directory servers, write a 1 page situation report to your boss that explains what happened, how you can diagnose the problem, any recommendations to fix the problem and how you can keep employees productive while you diagnose the issue and work on fixing the problem.

Explanation / Answer

Hi (Name),

I am xyz from the Boston branch. I would like to put up our problem which has been faced by our team in Boston. On 5 AM PST which is Tuesday, we got a power outage due to which most of the work has been in pending state. In the last hour, we didn't see any recovery from the systems. Due to the power outage, our active directory servers have been stopped working and all the data has been lost.

After proper diagnosing the problem, it is observed that we don't have enough commits to getting back the code. We have checked all the servers and tried to roll back the things. But it doesn't work as expected.

Some solution could be running the process again to generate the server data.

The other solution could be performing the same operations which have been recorded during the power outage. But this approach is going to take some time. So to make the employees productive during this issue we can ask them to check the entire application flow whether it is working fine or not. Necessary test cases should be written to analyze the flow.

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