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1. on average 2 customers per hour use the public telephone in the sheriff\'s de

ID: 389607 • Letter: 1

Question

1. on average 2 customers per hour use the public telephone in the sheriff's detention area, and this use has a Poisson distribution. The length of the phone call follows exponential distribution with a mean of 6 minutes. The sheriff will install a second telephone booth Continue to postwhen an arrival can expect to wait 3 minutes or longer for the phone. What is the arrival rate that justifies a second telephone booth?

2. in a waiting line system, there is only one server. Customer arrivals follow Poisson distribution with mean inter-arrival time 5 minutes. Service time follow exponential distribution and a server can serve 15 customers per hour on average. What is the average waiting time?

Explanation / Answer

Interval between arrival of 2 customers = 30 mins

Given = 1/30 = 0.033 person per minute.

= 1/6 = 0.166 person per minute.

Probability that a person arriving at the booth will have to wait,

P (w > 0) = 1 – P0

= 1 – (1 - / ) = /

= 0.033/0.166 = 0.198

The installation of second booth will be justified if the arrival rate is more than the waiting time. Expected waiting time in the queue will be,

Wq = l/ m (m-l)

Where, E(w) = 3 and = (say ) for second booth.

   = 0.16

  Hence the increase in arrival rate is, 0.16-0.033 = 0.127 arrivals per minute.

Average number of units in the system is given by,

Ls= /1-

   =0.198/1-0.198

= 0.25 customers

Probability of waiting for 3 minutes or more is given by

0.84 percent of the arrivals on an average will have to wait for 3 minutes or more before they can use the phone.