According to the text, operation management is a set of activities that creates
ID: 389031 • Letter: A
Question
According to the text, operation management is a set of activities that creates value in form of goods and services by transforming inputs into outputs.
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False
QUESTION 2
3 factors of productivity variables are capital, labor, management, technology and tools..
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False
QUESTION 3
OM is important because it is one of the three major functions of any organization including marketing and finance/accounting.
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False
QUESTION 4
Operations management is demanding, challenging, and exciting. It affects our lives every day. Ultimately, operation managers determine how well we live
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False
QUESTION 5
Hard Rock café in Orlando, Florida, prepares 5000 meals each day. Operation managers serve hot food hotter and cold food, colder as its differentiation
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False
QUESTION 6
A SWOT analysis is a formal review of External strength and weakness and External Opportunities and threats.
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False
QUESTION 7
In the text, the mission statements for the following three organizations: Phizer, Coca Cola and North Well hospitals are explained
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False
QUESTION 8
According to a quiz post, the starting salary for an OM can be anywhere from 100 to 200K depending on position.
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False
QUESTION 9
Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization's goods and services.
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False
QUESTION 10
Productivity is calculated by dividing units produced(output) by Input used.
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False
QUESTION 11
Multifactor productivity is calculated by dividing input by several resource input such as labor, material, capital, etc..
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False
QUESTION 12
Maintenance, quantity/quality, and layout and lean design are all part of the strategic OM decisions.
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False
QUESTION 13
The ten strategic operations management decisions start with design of goods and services and end with Forecasting.
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False
QUESTION 14
Process and capacity strategy is one of the ten strategic operation management decision which determines how a good or service is produced
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False
QUESTION 15
About 40% of all jobs are in OM
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False
QUESTION 16
Assignment 2 has three excel projects, computing labor and manufacturing productivity, factor rating analysis, and Microsoft project.
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False
QUESTION 17
About 70% of Hard Rock guest are tourist and more than 40% of the revenue comes from the retail rather than food.
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False
QUESTION 18
Hard Rock café brings the concepts of the “experience economy” to its café operations.
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False
QUESTION 19
Productivity increase when inputs decrease while outputs remain the same.
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False
QUESTION 20
Globalization means customer, talent and suppliers are wordwide and company profile is everywhere.
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False
QUESTION 21
1. The three strategic approaches to competitive advantage are differentiation, cost leadership, and response.
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False
QUESTION 22
1. Human effort, technology, raw materials, information and time are all examples of the necessary inputs to operations.
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False
QUESTION 23
1. Supply Chain can be improved by locating facilities domestically where unique resources are available.
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False
QUESTION 24
1. Location and layout space design are the same thing in the ten decision strategies.
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False
QUESTION 25
1. In the U.S., the service sector provides almost 80% of all jobs.
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False
QUESTION 26
1. an international strategy is a strategy that penetrates global markets by using exports and licenses.
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False
QUESTION 27
1. The three basic functions of business organizations are: finance, operations, and marketing.
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False
QUESTION 28
1. We study OM because it’s an inexpensive part of an organization and it’s about how the service is produced.
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False
QUESTION 29
1. Two bricklayers work together to build a 320 brick wall in an 8 hour work day. if they are paid $10 per hour, their productivity is $3.99.
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False
QUESTION 30
1. Is Competitive Advantage the relative performance of an organization compared to its competition; must have unique capabilities that produce greater financial results than competition.
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False
QUESTION 31
1. Value chain analysis can be defined as a way to analyze the five forces in the competitive environment.
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False
QUESTION 32
1. Competitive advantage is the creation of a unique disadvantage over competitors.
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False
QUESTION 33
Sum of the product function in excel used in assignment 2 factor rating as well as text book.
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False
QUESTION 34
1. Stakeholders are those with a vested interest in an organization, including customers, distributors, employees and community members.
True
False
QUESTION 35
1. Single factor productivity indicates the ratio of one resource (input) to the goods and services produced.
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False
QUESTION 36
1. An employee can potentially earn 20% more with a PMP certification?
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False
QUESTION 37
1. Manufacturers produce intangible products while service production are often tangible.
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False
QUESTION 38
1. Many products are a combination of a goods and services, which simplifies the definition of service by U.S. government.
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False
QUESTION 39
1. Response is a set of values related to rapid, flexible and reliable performance.
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False
QUESTION 40
1. The years 2005-2020 are known as globalization Era.
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False
QUESTION 41
1. Gantt charts, PERT/CPM where designed in globalization Era
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False
QUESTION 42
1. Cost focus, quality focus, customization focus, and globalization focus are significant events in operation management
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False
QUESTION 43
1. Teller scheduling is responsibility of marketing management instead of operation management
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False
QUESTION 44
1. Efficient production of goods and services does not require effective applications of concepts tools and techniques
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False
QUESTION 45
Plant manager, operation manager, quality manager, suply-chain manager are jobs related to OM
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False
QUESTION 46
You only need to discuss four days in each of the discussions.
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False
QUESTION 47
According to Dr. Ebrahimi, everyone has two jobs. One is to do what suppose to do and the other is to improve it.
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False
QUESTION 48
Product design usually determines the lower limits of costs and the upper limits of quality as important factors
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False
QUESTION 49
Scheduling determine and implement intermediate, short term and how to intergrade the supply chain
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False
QUESTION 50
An organization can have competitive advantage through some combination of product differentiation, low cost, and response.
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False
Explanation / Answer
1. The given statement is TRUE.
2. 3 Productivity variables are the labor, capital, and the art and science of management. Hence the given statement is FALSE.
3. The given statement is TRUE
4. The given statement is FALSE.
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