5. Organizational Culture Culture makes organizations feel different from one an
ID: 388506 • Letter: 5
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5. Organizational Culture
Culture makes organizations feel different from one another. Different companies, even companies in the same industry, just do things differently. You can experience this for yourself by going to two local supermarkets—one a part of a large chain and the other locally owned. Look around you. Does someone offer to help you when you walk in the door? Do the employees seem happier at one location compared to the other? Do people wear uniforms at one place but not at the other? All of these things can give you clues about the company’s culture.
In the following diagram, identify the levels of corporate culture.
A.
B.
C.
Managers work in an internal environment, which includes ____.
Match the following examples to the element of culture that they represent.
A. B. C. options
-Expressed values and beliefs
-Unconscious assumptions and beliefs
-Surface Level
Managers work in an internal environment, which includes____
-Suppliers -Culture - competitors
Example options
-Story -Artifiact - Ceremony -Slogan
Example Element ofCulture 1. In your company, people talk about making deliveries, even on days when the weather was so bad that the post office didn’t deliver mail, as a way of emphasizing the value of customer service. 2. At Google, people wear whatever they want to work. This minimizes the distinctions between managers and employees, which is an important part of Google’s culture. 3. At Patagonia, tales abound regarding founder Yvon Chouinard’s climbing ability and his custom-made climbing equipment. Seen . Symbolic artifacts such as dress codes Workers' and managers' behaviors Heard What people say How decisions are made and explained Believed Widely shared assumptions and beliefs Buried deep below surface Rarely discussed or thought aboutExplanation / Answer
Level of corporate culture:
A)surface level or percepta level-It is the level where things can be seen or observed.such as dress code which can be seen.
B) expressed values-Rules and norms ,accepted behaviour in the organistaion .strategies ,goal ,sub goal.
C)Basic Assumption -It is the core of organistaion level it is unconsious assumptions.It can nor be changed easily.
*Managers work in Internal environment which includes-ethical beliefs,Mission and ovjective,Human resource ,corporate culture,physical resources.
MATCH THE EXAMPLE:
1.ceremony
2..artifacts-because dress can be seen and observed
3.story
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