CASE STUDY 2 The Amazon of Innovation frastructure-just ne the information syste

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CASE STUDY 2 The Amazon of Innovation frastructure-just ne the information systems and fulfillment facilities needed On November 26, 2012, Amazon.com customers ordered 26.5 Amazon had to build an enormous supporting in millica tems worldwide, an average of 306 items per second. On imagi its peak onder-fulilment day, Amazon shipped more than 15.6to ship 15 million items on a single day. That infrastructure, how- nmillio units, and the last unit delivered in time for Christmas was ever, is only needed during the busy holiday season. Most of the andered on December 24 at 11:44 AM and delivered that same year, Amazon is left with excess infrastructure capacity. Starting in day, 3 bous lace. Suach performance is only possible because of 2000, Amazon began to lease some of that cpacity to other compa Amazon's innovative use of information systems. nies. In the process, it played a key role in the creation of what are Some of ts major inmovations are listed in Figure 2-15. You termed cloud services, which you will learn about in Chapter 4 may think of Amazon as simply an online retailer, and that is in now. just think of cloud services as computer deed where the company achieved most of its success. To do this, out in the Internet that are leased on flexible terms For resources somewhere "For the Eighth Cossecutive Year,Amazon Ranks l

Explanation / Answer

describe the principal roles played by each of the five components of an information systems that supports Amazon's order fulfillment.

The components which played a important role of an inforamtion system that supports Amazon's order fulfillment are as follows

a.Hardware - It plays an important role for supporting the system to be active and to help Amazon to complete the order.

b.Software - Software is one of the main part.ITs upon which the system is built.The present system allows user to view the products catagory wise or by other filters which are provided.Also it helps the end user to order their product and pay directly through the system.

c.Data - Data are the currency in this new age of technology.Amazon provides the data to be viewwed by the useer.THe user places the order for the product of their choice by viewing the abstract data which is shown.

d.Procedures - It is the methodology for the proper functioning of the AMAZON.It includes confirming the order,communicating with the customers both before and after sale,payment collection and others.

e.Peoples - People are the user for which the amazons is working.

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