Academic Integrity: tutoring, explanations, and feedback — we don’t complete graded work or submit on a student’s behalf.

Getaway Hotels is an international hotel chain specialising in providing afforda

ID: 3867232 • Letter: G

Question

Getaway Hotels is an international hotel chain specialising in providing affordable accommodation in scenic areas. They have 20 hotels, located mainly in Europe's capital cities. Your initial discussion with the CEO has resulted in the following description of the current processing. When a customer wishes to reserve a room, they ring the reservations number in their chosen hotel. The clerk in the reservations team will firstly determine if the customer has previously stayed in the hotel. If they have, their details are retrieved from the customer file. Once the customer gives the clerk their intended days of arrival and departure and room preference, the clerk locates the reservations book and checks to see if there is a room available on those days. If so, the customer is informed that their request can be accommodated. If the required room isn't available, the clerk will offer similar room preferences or alternative dates. If the customer wishes to make the booking, their details are taken. If it's an existing customer, their record is updated with the new booking. If it's a new customer, a new record is created and the customer's personal details are recorded. The reservations clerk then passes the call to the payments clerk to deal with the cost of the booking and updates the reservations book. If the reservation is within 2 weeks, the payments clerk requests immediate payment. This is normally done by credit or laser card. If the payment is authorised, the payments clerk thanks the caller and ends the call. The details are then passed to the invoice clerk in order to send a booking confirmation form to the customer immediately. If the payment isn't authorised and no alternative credit card is provided, the booking is cancelled and the customer and reservations file are updated accordingly. If the reservation is more than 2 weeks away, the payments clerk takes the credit card number as security for the booking, thanks the caller and ends the call. He then updates the invoice file so that payment can be requested nearer to the reservation date. The payments clerk, regardless of the reservation date, updates the reservation book when a booking is confirmed. The invoice clerk is also responsible for completing bookings that haven't been paid. This is usually done 2 weeks prior to the arrival date and these bookings are held on the invoice file. For these bookings, the clerk will locate the credit card details on the invoice file and will look for authorisation for the payment from the credit card company. If the payment is authorised, the clerk will send a booking confirmation form to the customer. If the payment isn't authorised, the clerk will contact the customer. They will request that payment is made immediately using another credit or laser card. If the customer provides their card details and the payment is now approved, the clerk will thank the customer, send a booking confirmation form and update the invoice file. If the payment isn't approved or the customer has no other credit cards, the booking is cancelled and the reservations book, customer file and invoice file are updated. All payments received are entered onto a payments file. This file is used by the accountant to reconcile the accounts each month. Based on the above information, draw a level one Data Flow Diagram that captures the reservations processing within the company.

Explanation / Answer

People plan their holidays in order to have some extravagant and luxurious time with their friends or family. A good accommodation is necessary for them to make the trip to their favorite destination comfortable and hassle-free. Besides, your accommodation makes you safe at a not-so-familiar place and helps to explore the destination conveniently. Kochi is one of the popular tourist destinations in Kerala and a lot of travelers plan their holidays to this port city. It is helpful for them to get an idea about the best and affordable hotels in Kochi. This vivacious tourist spot offers both luxurious and budget-friendly staying options for the travelers. Here is the list of 20 best hotels

Hotel Crowne Plaza can be an ideal choice to stay whether you are in the city for leisure activities or business trip. The fully furnished rooms and suites of this stylish hotel offer comfortable and luxurious accommodation to their guests. Crowne Plaza features 269 rooms and suites spread in 15 floors with world-class facilities. Besides warm traditional hospitality, the hotel offers wonderful choices for personal and business events. Each room has facilities like a color television, telephone with dual lines, internet accessibility, mini bar, work desk, ironing facility and private bathroom with shower and free toiletries.

With excellent restaurants, hotel Crowne Plaza can be a wonderful choice for a memorable dining experience. It has 4 outstanding dining options such as Mosaic, Aroma Lounge & Deli, Trilogi and ConneXions Bar to satiate your taste buds. The well-facilitated conference halls and stylish banquet halls make Crowne Plaza, one of the most preferred 5-star hotels

Brunton Boatyard is a good choice for your stay during your trip to Kochi where you can feel both class and luxury. The best feature of this hotel is that it offers amazing water views.

It is a 5-star luxury heritage hotel with 22 well appointed and spacious rooms overlooking the sea. The terracotta flooring, high wooden arched ceiling and four-poster antique bed of the rooms explain the rich colonial heritage of the hotel. The in-room facilities include a television with satellite channels, telephone with international dialing, internet connectivity and private bathroom with Jacuzzi and free toiletries. The helpful and attentive staffs of the hotel make your stay memorable and enjoyable.

With so many good options, it is not easy to find the best hotel in Kochi. The well appointed rooms, panoramic ambience, a lovely pool and modern facilities make Brunton Boatyard, a good choice in the city. This tranquil and quiet hotel has a reception area and a lobby where guests can spend their time. Each guest would appreciate its authentic antique chandeliers and furniture. The restaurants of this charming hotel serve an array of traditional and international cuisines for their guests. Since this hotel in Kochi is located at a harbor mouth facing the ship channels, guests can watch marvelous vistas of the sea from their rooms.

a fantastic five-star hotel in Kochi located on the Willingdon Island where travelers can enjoy the old-world charm with modern facilities. Besides its chic interiors and beautifully appointed rooms, the hotel offers great food and magnificent views. The lovely hotel has 96 rooms and suites with the right blend of Victorian colonial charm and stylish modern design. Each beautifully designed room has facilities like a 32” LCD television, sound home theatre systems, work desk, electronic safe and Wi-Fi access. The private bathroom comes with dual massage shower heads and free toiletries.

This stylish luxury hotel has several outstanding dining choices such as the Pepper, the pavilion, the Rice Boat, the Sunset At the Jetty, the Dolphin’s Point and the Mattancherry Bar. All of them are wonderful places to chill out and enjoy lip-smacking cuisines including spicy seafood. Don’t forget to visit the notable Jiva Spa to enjoy some rejuvenating therapies to make your trip to this port city more exciting. Fitness freaks can burn some calories by visiting the 24-hour fitness center of the hotel. Vivanta by Taj Malabar can be a wonderful choice for you if you are looking for an outstanding choice to stay in

one of the best five-star deluxe hotels in Kochi ideal to enjoy some warm holidays. Overlooking the lovely West Coast Canal, this resort is located at Kumbala. The convenient location of the resort makes it convenient for travelers to access many of the tourist attractions in Kochi. Besides, they can enjoy world-class services and amenities during their stay in this fine resort. Ramada features 58 beautifully decorated and centrally air-conditioned rooms in different categories. It has 5 lake-view luxury rooms, 9 luxury rooms, 24 lake-facing cottages, 18 superior rooms in addition to Junior Suits and Presidential Suits. If you are planning a trip to Kochi, you can just choose a lake-facing cottage of the resort because it offers marvelous vistas of the azure backwaters.

Ramada offers an array of top-notch amenities and services for the comfortable stay of their guests. There is a full-fledged fitness center in the resort for guests who love to do their regular workouts. It also has a fantastic spa that offers an array of revitalizing therapies and massages. Ramada has superb options when it comes to dining and wining. Fennel is the multi-cuisine restaurant of the resort and Club 11 Hundred is its lounge bar with a discotheque. You will love to visit the sunken pool bar, Library Bar and Stroke for a drink. This resort has excellent banquet and conference halls ideal to conduct meetings, conferences and other functions.

Hire Me For All Your Tutoring Needs
Integrity-first tutoring: clear explanations, guidance, and feedback.
Drop an Email at
drjack9650@gmail.com
Chat Now And Get Quote