1- A convenience store chain attempts to be responsive and provide customers wit

Question

1- A convenience store chain attempts to be responsive and provide customers with what they need, when they need it, where they need it. What are some different ways that a convenience store supply chain can be responsive? What are some risks in each case?

2- What has Seven-Eleven done in its choice of facility location, inventory management, transportation, and information infrastructure to develop capabilities that support its supply chain strategy in Japan?

3- Seven-Eleven does not allow direct store delivery in Japan but has all products flow though its distribution center. What benefit does Seven-Eleven derive from this policy? When is direct store delivery more appropriate?

4- What do you think about the 7 dream concept for Seven-Eleven in Japan? From a supply chain perspective, is it likely to be more successful in Japan or the United States? Why?

Explanation / Answer

Ans-1

A store can be responsive by becoming Omni channel present, that is, customers should be able to view/ buy/ order products online on web as well as offline with delivery convenience. Store should become a responsive one in a way, that customers can see their all products online, add in their shipping cart and come and have a look on retail store and be able to buy buy or vice versa as well. Plus a responsive customer service team empanelled with Sales team should be present to assist customers in case of service/ sales enquiries, thus delivery high service level satisfaction.

Ans-2

Ans-3

Reason-

Benefits-

Ans-4

Related Questions

Navigate

• Browse (All)
• Browse 1
• Subjects

Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.