organizational structure, classification of authority and organization chart hel
ID: 385107 • Letter: O
Question
organizational structure, classification of authority and organization chart help improve consamer and employee confidence? Be sure to include a response for each item listed in the question. do you think David's manager said to Jana? What do you think David's manager said to im 4Chan of command. Your company has a ing plant in Mexico Ciry. You do not have to commu micate with this plant to do your job, but Chikond whose office is next to yours, is requined to commu cate daily with the office in Mexico City to claridy and Telccommuting. David Mo op portunity to telecommute and work from his hone His company provided all the office equipment paid for a dedicated faxphone line with voice mail and all his office supplies. He agreed to do the same work at home that he was doing in the office. He was to have all his work completed and submittesd by Friday of each week. Friday was the only day he had to report to the office each week, and on that day he was busy with conferences and meetings af- ter turning in his work. Jana, one of David's cowork- ers, called him several times during an eight-week period to ask business questions but was never able to speak with him. Jana reported this to David's manager and commented she thought David was traveling more than working. Was Jana correct in re- porting David? If so, why, and if nor, why not? What were some of the assumptions Jana made? What do you think motivated Jana to do what she did? What organ accepted the and has etablished a sucoessful working relationship with those in the Mexico Ciry office. Milan, another of fice awitant, rvents all the laughing and talking Chikondi does. She complains that she cant do her work because of it. She tells you she plans to go to Chikondis sopervisor and complain, and if she doesnt get results ar that level of authority, she will go to a level She has asked you to suppont her should the supervisor ask any questions What would you sa to Milan about your involvement? What would you recommend Milan do if the situation is disturbing work? What do you think Milan's sopervisor's respons will be? To Chikondi? What do you think the supervi- sor would say if Milan went over his or her head to a higher authority if the problem was not resolved Using the Web: Research Activities If you are new to searching the Web, follow this gen The World Wide Web, also known as the Web, comprises a vast collection of documents stored in specialized cos eral procedure puters all over the world. These computers are linked to form part of a worldwide communication system called Connect to the Internet via your browser Mozilla the Internet. When you conduct a search, you direct your Firefox or Internet Explorer computer's browser, sach as Mozilla Firefox or Mi In the browser's location box, type the address (URL crosof Internet Explorer, to go to Web sites where docof your scarch tool choice. Press Enter. The Home Page uments are stored and retrieve the requested information fthe search tool appears on your screen. The ad- for display on your screen. The Internet is the communidresses for two popular search tools ae cation system by which the information travels A search tool is a computer program that perform scarches. A search method is the way a search tool re- quests and retrieves information from a Web site Type your query in the address box at the top of the In your searches, you will use any one or all of the crn. Press Enter following popular tools: The matching references are displayed on your screen The references returned are called hits and are ranked both subject Yahoot, known as a directory search, uses according to how well they match your query and keyword search methods. Choose a subject scarch Date]. Tatle. Retrieved If author is identified: Authoris idate) from (Host, business, agency, program topi Google searches for information through use of key- words, such as "office trends" and responds with list of references or hits, Choose a keyword search methodWeb page. Retrieved Idate to obeain specific information as its database is substan tially larger and more current than chat of a directory Save the file by keying your last name at the beginning of search, such as Yahoo a listIf no author is identified: Document title or name of the filename; for example, Henderson-C1-Web.Explanation / Answer
1. Critical thinking
Telecommuting
Jana reported David Morgan. She tried to communicate with him over more than two months but he did not take her calls. Even though David was submitting work and reporting every Friday.
She did not try to communicate through e-mails but only through phone calls. She reported David Morgan to their senior. Even if she says he was traveling rather than working, the work submitted and the report can be used by David Morgan in case he is asked about Jana's calls and the allegation that he was traveling more than working.
Intervention is required in this case if the person concerned needs to communicate while David Morgan does not take calls. The solution will have to be such that Jana is able to get replies to queries. He was paid for a dedicated fax/phone line. Therefore, the person not taking calls for 8 weeks is an apt reason for Jana to report David. David did not revert to Jana's attempt at asking business questions. The manager will have to thoroughly evaluate the situation, evaluate the options, and, seek a reply from David Morgan on the allegations against him.
The manager will have to assess the effectiveness of intervention; develop a plan for mediating on the conflict. The last step is to document the agreement and monitor compliance.
2. Chain of Command
Milan reported to Chikoondi and her manager about her speaking and laughing when others are working. She believed this should be escalated if their manager did not wish to take action against Chikoondi in this case. The manager, in this case, would try to understand both Milan and Chikoondi's interest.
The manager will assess the situation that resulted in the situation reported by Chikoondi. He then determines alternative strategies to address and pinpoint Chikoondi's behaviour. He can ask the person reporting on her flexibility to alternative approaches. The manager can then find a way around the difficulty. Milan, Chikoondi, and, the manager can then work on an agreed course of action.
Milan may agree to a diplomatic solution rather than escalating it to a person senior to the one they report to. Milan should agree on root cause problem solving and review the progress on issue resolution. The manager should try for employee protection and countermeasure and confirm effectiveness.
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