Marsha is charged with revamping an order-taking system where customers place or

Question

Marsha is charged with revamping an order-taking system where customers place orders to purchase products from Martin’s Mail Order Tools and Hardware Co.. The system requires customers to supply basic ordering information (e.g., part numbers for the products they desire, the quantity of items). It should capture information on the name, address and corporate affiliation of the person making the order, as well as information on the destination to which the order will be shipped. It should be able to price the order, factoring in sales tax (based on the tax rate of the State where the order will be shipped) as well as shipping/handling charges. Finally, it should capture credit card data and be able to authorize closure to the transaction. Once the transaction is authorized, the system should route the order request to the warehouse where products are stored and should route the payments data to the accounting department.

   In an attempt to capture user requirements, Marsha contacts a broad range of users and asks for their inputs on what they would like to see incorporated in the new order-taking system. Following are some of the responses she gets:

a. “The order-taking screen should be dynamic”

b. “The system must have sufficient capacity.”

c. “The rules must be flexible.”

d. “When transactions are made, all interfacing systems should be updated.”

e. “The application must be user-friendly.”

Each of these “requirements,” as stated, is too vague to be useful. Restate each requirement in order to clarify what the requirement is really addressing.

Explanation / Answer

Hi,

Please find the elaborative form of user requirements below:-

=======================================================================================

Below are user requirements

a) The Page where order is placed should be dynamic in nature. Instead of re-entering the repetitive details, it should dynamically populate from the available information.

Eg;-Instead of re-entering the shipping address,name,place ,phone number the page should automatically populate from the contact information which was filled earlier when customer was registered.

b) A website which sells products online should have sufficient SYSTEM CAPACITY,STORGAE CAPAPCITY at data center so that website does not crash down or shows unavailability when large number of users access it at the same time.           

c) When customers make choices; the system should provide flexibility as in :-

   Along with the above mentioned flexibility, if a customer does not want to get the order want to cancel it after booking, he/she should given be flexibility to do the same(some rules applied).

d) When a transaction is done when order is purchased then the order placing system, the storage system, the customer purchase catalogue, website’s sales catalogue should be updated.

e) The GRAPHICAL USER INTERFACE of the website must be user friendly. Use of BUTTONS, FORMS, DROPDOWN LIST, DROPDOWN MENUS, VIDEOS and IMAGES should be made in the pages so that user can easily navigate through the website through the pages.

=======================================================================================

Please let me know in case any clarification is required.

Related Questions

Navigate

• Browse (All)
• Browse M
• Subjects

Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.