Question 1 of 12 0 Points Which of the folowing is a setup acivity? A. Putting f

Question

Question 1 of 12 0 Points Which of the folowing is a setup acivity? A. Putting frosting on donuts at a bakery B.Applying finishing touches to a vehicle at an auto body shop C.Clearrgte wating area at a detal ciric OD. Ringing up salos at a cash register at a store Bene Selection Question 2 of 12 1.0 Points Which of the following statements about queues is TRUE when demand exceeds supply? OA The higher the implied ubilization, the less customers need to wait to be served B.The greater the implied utlieation, the greater supply exoeeds demand C.The Ngher tho implied utaration, hem oro customers need to wait to be served OD. There is no relationship between implied utlization and a customer's waliting ti Beset Selection

Explanation / Answer

Set up activity should not be part of regular operation process and it must precede regular operation process. Putting frosting on donuts is part of donut making operation. Applying finishing touches to a vehicle at an auto body shop is part of finishing operation. Similarly flinging up sales is part of sales operation process.

However clearing waiting areas at dental clinic is a preparatory operation for allowing patients to arrive, wait and consult relevant doctors. Thus core operation is consultation process between patient and Doctor. Clearing up waiting area is a preparatory or set up operation to initiate the above core process.

Therefore, clearing up the waiting area at a dental clinic is a set up activity

ANSWER : C) CLEARING UP THE WAITING AREA AT A DENTAL CLINIC

The UTILIZATION tell us how well a resource is being used. It is measured as the ratio between FLOW RATE and CAPACITY.

The UTILIZATION always lies between 0% and 100%. It is calculated as : FLOW RATE/CAPACITY (%)

The IMPLIED UTILIZATION tell us how much of that resource is being used according to CUSTOMER DEMAND.
It is measured as the ratio between DEMAND and CAPACITY.

The IMPLIED UTILIZATION can be higher than 100%. It is calculated as : DEMAND/CAPACITY (%)

Since implied utilization is a ratio between Demand and supply, higher implied utilization means increased demand or reduced supply. In either cases ( i.e. demand increases or supply reduces ), there will be strain on resources which will make customers to wait more to be served

ANSWER : C ) THE HIGHER THE IMPLIED UTILIZATION, THE MORE CUSTOMERS NEED TO WAIT TO BE SERVED

ANSWER : C) CLEARING UP THE WAITING AREA AT A DENTAL CLINIC

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