Problems and Exercises 1. Explain why ISO 9000 represents a system of procedures

Question

Problems and Exercises

1. Explain why ISO 9000 represents a system of procedures.

2. What are the three fundamental things that ISO 9000 tries to establish?

3. What are the overall benefits of ISO 9000?

4. How is ISO 9000 incorporated into the life cycle?

5. Why are work flows the most critical aspect of developing the ISO 9000 model?

6. Why are forms used in ISO 9000?

7. How are personnel affected by ISO 9000?

8. What is a job description matrix?

9. What steps are necessary for an organization to adopt ISO 9000?

10. Does ISO 9000 need to be implemented in all areas of the business? Explain.

Explanation / Answer

(1)ISo 9000 standards is a standards forquality system assurance.
This standard is developed by the international organization for standardization.
which was published in the year 1987.
they will provide a foundation for organization for developing and improve the quality
assurance systems.
Now a days the most significant challange is software life cycle.
There has been much criticism for the lack of discipline.
a system of procedures is a developed prior for implementinga life cycle that can adherence the
procedure.
The proceduires helps on the ongoing basis.

(2)

The three fundamental principles are

1.Implementing quality controls
2.documenting the various processes and procedures
3.ensuring that the appropriate quality emphasis which was
established and followed by everyone in the company or organization.

(3)

The benefits of the isO-9000
1.Customer satisfaction
2.Problem reduced
3.Better products and services
4.Corrective and preventive measures
5.Employee morale

(4)

The ISO 9000 group needs to prepare and authorize to change the description of the job analyst.
This may require the submissions of requests and the authorizations of the executive management team or
hr management.

(5)The work flows will defenitely improve the overall output and income
1.It will establish the measures for process performance.
2.Identify the customer requirements.

3.It will establish the responsibility for process management.

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