System Analysis project 4: can you answer the 4 questions at the task section, t
ID: 3781195 • Letter: S
Question
System Analysis project 4: can you answer the 4 questions at the task section, thank you.
Personal Trainer, Inc. owns and operates fitness centers in a dozen Midwestern cities. The centers have done well, and the company is planning an international expansion by opening a new “supercenter” in the Toronto area. Personal Trainer’s president, Cassia Umi, hired an IT consultant, Susan Park, to help develop an information system for the new facility. During the project, Susan will work closely with Gray Lewis, who will manage the new operation. Background During requirements modeling for the new system, Susan Park met with fitness center managers at several Personal Trainer locations. She conducted a series of interviews, reviewed company records, observed business operations, analyzed the BumbleBee accounting software, and studied a sample of sales and billing transactions. Susan’s objective was to develop a list of system requirements for the proposed system.
Fact-Finding Summary
• A typical center has 300–500 members, with two membership levels: full and limited. Full members have access to all activities. Limited members are restricted to activities they have selected, but they can participate in other activities by paying a usage fee. All members have charge privileges. Charges for merchandise and services are recorded on a charge slip, which is signed by the member. • At the end of each day, cash sales and charges are entered into the BumbleBee accounting software, which runs on a computer workstation at each location. Daily cash receipts are deposited in a local bank and credited to the corporate Personal Trainer account. The BumbleBee program produces a daily activity report with a listing of all sales transactions. • At the end of the month, the local manager uses BumbleBee to transmit an accounts receivable summary to the Personal Trainer headquarters in Chicago, where member statements are prepared and mailed. Members mail their payments to the Personal Trainer headquarters, where the payment is applied to the member account. • The BumbleBee program stores basic member information, but does not include information about member preferences, activities, and history. • Currently, the BumbleBee program produces one local report (the daily activity report) and three reports that are prepared at the headquarters location: a monthly member sales report, an exception report for inactive members and late payers, and a quarterly profitand-loss report that shows a breakdown of revenue and costs for each separate activity. During the interviews, Susan received a number of “wish list” comments from managers and staff members. For example, managers want more analytical features so they can spot trends and launch special promotions and temporary discounts. Managers also want better information about the profitability of specific business activities at their centers, instead of bottom-line totals. Several managers want to offer computerized activity and wellness logs, fitness coaching for seniors, and various social networking options, including e-mail communications, fitness blogs, Facebook, and Twitter posts. Staff members want better ways to handle information about part-time instructors and trainers, and several people suggested using scannable ID cards to capture data
Tasks
1. Draw a DFD that shows how data will be stored, processed, and transformed in the TIMS system.
2. Draw an FDD that shows the Personal Trainer’s main functions. Also draw a use case diagram that represents the interaction between a user and the proposed TIMS system.
3. Using the information gathered during fact-finding, develop a requirements checklist that includes examples in each of the five main categories.
4. Gray is not familiar with the TCO concept. How should Susan explain it to him?
Explanation / Answer
Total Cost of Ownership (TCO)
TCO is an financial estimate, which directly intends to help the owners and buyers to estimate the direct and indirect costs of a production or system. It was management accounting concept, which can be used in full cost accounting or even ecological economics, where it includes social costs.
When we deriving the TCO of particular product or system, there are three key components to be considered.
1. Acquistion/Physical hardware
2. Operating Costs
3. Personnel Costs.
Let us explain the concepts of TCO of our fitness center system to Gray in Susan voice.
1. Acquisition/ physical hardware cost:
It includes the cost of the equipments or property of the center, before taxes, after commissons, incentives, purchase discount and then finally the closing costs. In fitness centre it includes both one time peripheral installation cost and then upgrade and maintanance with regards to uitilization of the property.
2. Operating Costs:
It includes the key costs that are running the system day by day. It includes the below terms of cost
1. Fitness center subscription cost
2, Services Needed to provide to client ( trainers, goods, Ambient environment etc.)
3. Utility Cost
4. Advance or membership deposit.
5. Direct Labour cost.
These cost are unavoidable and confirms the proper functioning of the system, without any fail.
3. Personnel costs.
Finally Personnel costs completes the system. It may include some indirect costs like.
1. administrative staff cost
2. Personnel support for the equipments installed in the center.
3. Ongoing training and maintanance cost.
4. Audit on regular basis.
These are sections to look into while creating the TCO for the Fitness center. Actually TCO is an decision making tool for all the business size. It needs the proper knowledge in investment considered and key business impact to find right solution.
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