1. What dangers exist when your customers are more knowledgeable than you are co
ID: 376376 • Letter: 1
Question
1. What dangers exist when your customers are more knowledgeable than you are concerning project management?
2. Is it possible for your customer's knowledge of project management to influence the way that your organization performs strategic planning for project
management?
3. Should your customer, especially if a powerful customer, have an input in the way that your organization performs strategic planning for project management? If so, what type of input should the customer have and on what subject matter?
Explanation / Answer
Possible dangers include: You get de-valued by your customer Your negotiation position is weakened Future prospect of working with the customer or any parent or sister concern gets diminished. You may lose in the battle for tender/contract. Yes it is very much possible. You client might be doing project management on a larger scale in a different manner. If you are a nascent organization, you may learn a lot from your customers. Not just that, often you tend to adjust as per the client's requirement. This can act as an influence the way your organization perform strategic planning for project management. Every customer has got an input for you. Overall they want to mold your organization in a way favorable to them. But if you want to grow and want to maintain a consistent and deep pocket relation with your powerful client, it is a good idea to take the input. The customer can have so valuable input such as- Approach to problem solving. Creating the team for the project. Project valuation calculation approach. Resource allocation and reporting structure in the project. Project governance and timeline determination for the project.
Related Questions
Navigate
Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.