ou are a member of the human resources group of an IT consulting firm with some
ID: 3750174 • Letter: O
Question
ou are a member of the human resources group of an IT consulting firm with some three dozen consultants. You are considering initiating a program to encourage more of the consultants to join IT-professional organizations and to earn more IT-related certifications. Identify three business benefits of doing this. What incentives might you offer to the consultants to encourage them to join professional organizations and gain more certifications? What resistance might you expect from some of the staff? How might you overcome this resistance?Explanation / Answer
Answer)
As a member of the human resources group of an IT consulting firm we have 3 dozen consultants, and we are considering to initiate a program to encourage more consultants to join IT professional organizations and thus earn more IT certifications and get skilled in IT. As we have many consultants who are not a part of IT and need to earn more IT certifications, there are many business benefits to doing this:
a) As the industry changes, the IT changes, and thus consultants would require the current skills and thus to showcase this skill and get trained, they need certifications.
b) Staying ahead of the competition by learning new skills and attaining certifications
c) The weaknesses and skill gaps are to be seen between employees and among the competitions, thus demanding reskilling
d) Staying up to date in IT skills increases the job satisfaction levels.
One good approach we might offer to encourage the consultants to join professional organizations and gain more certifications are through the introduction of incentives. The incentives to be offered can be raises on the achievement of the certifications, recognition or bonuses and also better opportunities.
There will, of course, be some resistance which we can expect from the staff as some of the staff and consultants might not be interested to reskill and obtain the certifications in IT, and some have stopped learning. Thus, they may demotivate the peers to not take up the learning course.
We have to make the consultants and other employees understand, that the IT certifications will be a choice we will have to make and thus, there is no hard and fast rule. And it is for employee and consultants career betterment. We can have a presentation explaining how the approach in obtaining IT certifications will improve the career for the consultants and make them believe that it's more important to them than to us.
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