PROJECT WRITING Assignment regulation: This assignment is an individual assignme
ID: 374957 • Letter: P
Question
PROJECT WRITING
Assignment regulation:
This assignment is an individual assignment.
All students are encouraged to use their own words.
Al Baik is a major fast food restaurant chain in Saudi Arabia that primarily sells broasted chicken and shrimp with a variety of sauces. It is one of the major consumers of chicken in Saudi Arabia. The chain has more than 40 branches in Jeddah where it is headquartered: eight in Mecca, three in Medina, one in Taif, one in Yanbu, and one in Al Qunfudhah and one in Al Lith. Recently, Albaik started expanding further into the central region of Saudi Arabia with two branches opened in Buraidah, and planning opening in Abha and further branches planned for the city, in addition to other main cities in the region. This marked the first time the chain has expanded outside of its main service area in Saudi Arabia's western provinces. Al Baik was also introduced in Saudi Arabia's South Province, in the city of Jizan in 2016. Recently, Al Baik has decided to start its services internationally. Even though Al Baik is only sold in Saudi Arabia it is still considered one of the most selling restaurants in the world.
At present Albaik is having more than 7000 employees in all over the country. The employees are from Saudi Arabia, India, Pakistan, Bangladesh, Philippine, and Nepal. With the future program of expansion Al Baik Company hired you as Manager HR. You have been given responsibility to establish the HR function in planned manner. Earlier in the name of HR department there was only administration system where Iqama and other regulations were taken care.
Assignment Objectives & Requirements:
In order to Understand and summarize the Al Baik Business. Write the following
- Introduction about Al Baik business.
- Business Mission and vision.
- What are the challenges you perceive in establishing HR department in AlBaik as HR Manager.
- Discuss in the four basic function you will initiate in your department to Manage AlBaik employees for better performance.
- HRM determines what knowledge, skills, and abilities are needed by the organization’s human resources through a job analysis.
- AlBaik attracts employee from various parts of the world. How will you establish system of Recruitment and Selection for bringing more professionalism in Al Baik, Discuss the process of Recruitment and Selection?
- The proper training activities will help in maintaining and developing employees for accepting global challenges. What steps will you take in organizing Training and Development Function of Al Baik.
- Performance Appraisal Process is one of the tough task for Manager HR. What are Appraisal process will you apply in AlBaik.
- What are the Methods that can be applied for Evaluating Jobs in AlBaik
- What could be Integrative Perspective on Employee Benefits at AlBaik.
- How will you manage Safety and Health Issues at Al Baik.
- Conclude.
Explanation / Answer
SETTING UP OF HUMAN RESOURCES MANAGEMENT DEPARTMENT IN AL BAIK GROUP
INTRODUCTION
Al Baik is a leading restaurant chain in the Kingdom of Saudi Arabia specializing in the sale of broasted chicken and shrimps. Since its inception in 1974 in Jeddah, the restaurant attracted customers all over the world through its delicious chicken and shrimp menus served along with a range of sauces. At present, Al Baik has been successfully established as a successful restaurant with fifty-seven branches all over Saudi Arabia. The group will continue to flourish planning to open more branches in central region and other areas.
VISION
The business mission of the company is to continue striving to provide a delightful customer experience through committed and consistent customer service. Al Baik group believes in winning the trust of their customers through its quality service.
BUSINESS MISSION
Al Baik aims to become a leader in its area of operation. In order to achieve this, the company is focused on
--High standards in excellence and service
--Providing customer-friendly environment
--Affordable prices
--Friendly relationship with stakeholders based on a culture of ethics
--Influencing society by spreading positive values
ESTABLISHMENT OF HR DEPARTMENT
The main strategic plan of Al Baik group is to expand all over Saudi Arabia with a focus on its vision and mission. The company has employees all over the world working in various departments. Al Baik group has only an Administration department which deals with the processing of Iqamas for the employees and also works on policies and regulations of the company. Since the company is going through the expansion stages, a human resources department is highly necessary to deal with statutory aspects and manage handle employee issues and grievance. But starting from the scratch of setting up a HR department is quite a challenging process
CHALLENGES
As a HR Manager, various challenges could be foreseen from the team creation through the final setting up of the department.
1. Proper documentation of personnel files (Personnel file management)
The first challenge and task in setting up an HR department is to collect, compile, and document all the personnel files of the employees from all the branches. These files have to brought under a centralized file management system. They have to be organized in file folders as well as an employee file management interface should also be created
2. Setting up an HR team
An HR team comprising of five to seven HR executives, is needed to be recruited to handle the various HR functions of the company. Right candidates need to be recruited for building up the HR team. They should be equipped to handle all the recruitment processes arising in the existing branches and also the demands during the expansion process. They will be dealing with induction and training programs of the staff and also assist in various administration tasks.
3. Framing of HR policies
Another challenge is to frame various HR policies pertaining to leave management, joining policies, disciplinary procedures, recruitment policies, grievance policies, attendance policies etc. They should be framed keeping in view the labor laws and the interests of the management.
These are some of the challenges that could happen while setting up an HR department.
PERFORMANCE MANAGEMENT
In order to manage the performance of the employees, HR team will focus on four other functions.
Conduct performance appraisals
In order for the employees to provide better performance, a performance management system will be established. There will be periodic performance appraisals and reviews on monthly and tri-monthly basis. New employees will be evaluated monthly and existing employees will be evaluated on a tri-monthly basis. Employees will be given feedbacks regarding their appraisals.
Training and development
Frequent training programs will be conducted in the company for the employees. The performance reviews of all the employees will be analyzed. Training will be given to the poor performers.
Rewards
Rewards will be given to the top performers in order to motivate them to maintain their performance. Rewards will be in the form of allowances, prizes, family trips, employee of the month, star employee etc.
Employee engagement
Employees will be given adequate opportunities to engage themselves. It is proven that engaged employees will be highly motivated to perform better. Various employee engagement activities will be initiated for the employees. They will also be involved in various decision making procedures of the company.
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