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Questions: 1. Regional distributors are currently using continuous review invent

ID: 371178 • Letter: Q

Question

Questions:

1. Regional distributors are currently using continuous review inventory policy. Compute and describe their inventory management policy and associated cost. Ignore inbound and outbound transportation cost. Provide answers and calculation for order quantity, demand during lead time, safety stock, average inventory level, inventory holding cost per week, ordering cost per week and total cost per week.

Please seee information below.

KLF Electronics

KLF Electronics is an American manufacturer of electronic equipment. The company has a single

manufacturing facility in San Jose, California. KLF Electronics distributes its products through five

regional warehouses located in Atlanta, Boston, Chicago, Dallas, and Los Angeles. In the current

distribution system, the United States is partitioned into five major markets, each of which is served by a

single regional warehouse (see Figure 1a). Customers, typically retail outlets, receive items directly from

the regional warehouse in their market. That is, in the current distribution system, each customer is

assigned to a single market and receives deliveries from one regional warehouse. The warehouses

receive items from the manufacturing facility.

In recent years, KLF has seen a significant increase in competition and huge pressure from their

customers to improve the service level and reduce costs. KLF manages all its inbound transportation

(manufacturing facility to warehouse). However, it is becoming increasing challenging to manage orders

for different quantities, coming at different times from all 5 regional warehouses.

Alternate Distribution Strategies

There are different distribution strategy proposals are under consideration. First one is to replace in the

five regional warehouses with a single, central warehouse that will be in charge of all customer (see

Figure 1b). All the retailers will directly order from this central warehouse. This warehouse will be one

of five current regional warehouses. This will also reduce complexity of order fulfillment and inbound

transportation of manufacturing facility from five different to one warehouse. Currently, it takes two

weeks to satisfy an order placed by any of the regional warehouses. KLF don’t anticipate any different

lead time for satisfying orders if one of these regional warehouse becomes central warehouse.

Since Los Angles is only regional warehouse closure to manufacturing facility, another Central

Warehouse could be added which will be in charge of Atlanta, Boston, Chicago, and Dallas (See figure

1c Mix Model). Initial solution will be to find suitable location equidistance from these four cities.

However there are other factors that will be considered in determining location. Manufacturing facility

will serve Los Angles warehouse as usual in additional to central warehouse. KLF is also thinking of

outsourcing task of order fulfillment, all inbound and intermediate logistics (Manufacturing facility to

Los Angles and Central Warehouse, Central Warehouse to Atlanta, Boston, Chicago, & Dallas

warehouses) to a third party logistics provider (3PL) which specialize in logistics and distribution

services. This company can provide service at lower cost and shorter leadtimes from two week to one

week for each segment of inbound and intermediate transportation needs. Overhead costs of

maintaining inbound transportation department could offset cost of adding new central warehouse in

long term.

Figure 1: Distribution Strategies—Current and proposed

Manufacturing Facility

Regional or Central Warehouse

Retailer

a) Current Model

b) Single Centralized Warehouse

c) Mix Model of Regional and Central Warehouse

A B C D L

A B C D L

Demand and Inventory Management Strategy

Each of the regional warehouses faces demand from the retailers in their area. Historical demand for

last 12 weeks is given in the Table 1. This sample of 12 weeks is very much representative of demand

pattern that they face. Currently, all regional warehouses uses continuous review inventory policy

where order for fixed quantity is placed when inventory level falls below reorder point. This leads to

orders coming at different times in the manufacturing facility which typically satisfy orders in 2 weeks.

KLF provides their customers with a service level of about 90 percent. It is striving to improve that but

cost savings without affecting service level is primary goal for now. KLF also wants to evaluate

possibility of implementing Periodic Review Inventory Policy (potentially in future they can synchronize

ordering time). However decision is sensitive and dependent on change in the inventory cost.

Table 1: Historical Demand for 12 weeks

           Week1 Week2 Week3 Week4 Week5 Week6 Week7 Week8 Week9 Week10 Week11 Week12

Atlanta   33        45          37        38           55       30         18          58      47           37            23          55

Boston    26       35          41        40          46       48        55         18       62           44            30           45

Chicago   44      34          22         55          48        72        62         28        27           95           35           45

Dallas       27      42         35          40         51         64       70          65       55            43           38           47

LA             32        43         54         40          46        74        40         35       45           38           48          56

Transportation, Ordering, and Holding Costs

Currently with inbound transportation there is fixed ordering cost per order plus a variable

transportation cost associated with it. For outbound transportation (regional warehouse to retailer)

orders, which are typically much smaller in quantity, there is only variable transportation cost. Table 2

provides inbound and outbound transportation cost associated with current distribution system. Table 3

provides information about (outbound) transportation costs per unit product from each existing

regional warehouse to all other market areas, assuming this regional warehouse becomes the central

warehouse as described in figure 1b. In case if KLF decides to add central warehouse to serve Atlanta,

Boston, Chicago and Dallas regional warehouses, 3PL provider has agreed to provide similar cost model,

i.e. fixed ordering cost per order and variable transportation cost per unit ordered. Transportation cost

quoted by 3PL from manufacturing facility to new warehouse (or Los Angles) is $10 and from new

warehouse to other four regional warehouse is $6.

Table 4 provides ordering cost per order associated with current, single centralized warehouse and mix

model distribution system. Corresponding holding cost is also given.

Table 2: Inbound and Outbound Transportation Costs per Unit with Current System

Warehouse    Inbound     Outbound

Atlanta                 $12.00        $13.00

Boston                  $11.50         $13.00

Chicago                 $11.00       $13.00

Dallas                    $9.00           $13.00

Los Angles            $7.00           $13.00

Table 3: Outbound Transportation Costs per Unit in Single Centralized System

Warehouse   Atlanta          Boston        Chicago        Dallas           Los Angles

Atlanta                $13

Boston                 $16               $13

Chicago                $16               $10              $13

Dallas                   $17               $17               $17               $13

Los Angles            $19               $19                $18               $10                    $13

Table 4: Ordering Cost and Holding Cost (per unit per week)

                                           Cost at               ordering cost             holding cost

Current System (figure 1a)    Regional Warehouse        $5550                             $1.25

Central Warehouse (Figure 1b) Central Warehouse      $5550                             $1.25

Mix Model (Figure 1c)                Central Warehouse       $3000                             $1.00

                                                   Regional Warehouse     $3000                             $1.25

Explanation / Answer

Hi,

Thanks for the question.

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The 4 P's will be:

Product: As mentioned, the product for this particular scenario will be McChicken and Big Mac.
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Promotions: Mcdonald's is very aggressive in terms of the advertising mostly in the Tv advertisement or OOH branding.