Management at Work You are the executive director of a nonprofit that runs an an

Question

Management at Work

You are the executive director of a nonprofit that runs an animal shelter and animal services, such as low-cost spay/neuter programs. Your biggest donor, a local foundation, has just withdrawn funding, saying that it has refocused its mission on supporting arts programs and your activities do not align with that. Unless other funding can be found, and soon, the shelter building will need to be closed, paid staff laid off, and most animals turned over to other, already crowded shelters. Your employees and volunteers are very worried and are looking to you for leadership.

Which of the following do you do? Check all that apply.

A. Withhold information about the organization’s financial picture so that employees continue to be loyal rather than looking for other jobs.

B. Hold meetings with employees, volunteers, and representatives of other local shelters and listen carefully as they brainstorm ideas.

C. Honestly acknowledge the challenges the organization faces while also communicating optimism about finding the resources to fulfill your mission.

D. Stay in your office as much as possible so people know you’re hard at work, and when you do walk around, keep a “poker face” on so no one gets the idea that things are worse or better than they are.

According to the managers in the video, which of the following methods is Intermountain Healthcare using to promote strategic conversations in the organization? Check all that apply.

Using purpose-directed communication

Engaging in downward communication

Using multiple channels of communication

Communicating across organizational boundaries

Explanation / Answer

1.

A good leadership involves binding the people together thereby motivating them and setting an example in the diverse situations. A good leader not only direct others but also make all to stand together and stands with them. In the present situation, for the employees and volunteer who seek to leader for help and direction, following action can be taken by the person as a leader;

Hold meetings with employees, volunteers, and representatives of other local shelters and listen carefully as they brainstorm ideas.

Honestly acknowledge the challenges the organization faces while also communicating optimism about finding the resources to fulfill your mission.

Hence, correct options are B and C.

2.

As per the given information, Intermountain Healthcare adopts best possible procedures to keep the employees involved with that of organizational goals to be achieved. Intermountain uses the practice of preparing communication plan that helps in reminding the messages frequently and repetitively. Intermountain is also in the practice of connecting peers together thereby involving them in committees meetings. Thus, it can be said to be engaged in downward communication.

Intermountain uses process guidelines, standardized education system, and other combined methods for establishing a good system of communication in the organization. Thus, in this way it can be said to using multiple channels of communication.

Hence, correct options are “Engaging in downward communication” and “using multiple channels of communication”.

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