You connect a computer to an RJ-45 wall jack using a straight-through cable. Whe

Question

You connect a computer to an RJ-45 wall jack using a straight-through cable. When you first open the browser on the computer, you discover it does not have Internet access. Order the following steps in the correct order to troubleshoot the problem. a) _______ Use a loopback plug to verify the network port on the computer. b) _______ Rewire the keystone RJ45 wall jack. c) _______ Use a loopback plug to verify the network port in the wall jack. d) _______ Exchange the straight-through cable for a known good one. e) _______ Verify the status indicator lights on the NIC. f) _______ Use a cable tester to test the network cable and termination from the switch in the electrical closet to the wall jack.

Explanation / Answer

Answer: e, a, c, d, f, and b:

e. Verify the status indicator lights on the NIC.

a. Use a loopback plug to verify the network port on the computer.

c. Use a loopback plug to verify the network port in the wall jack.

d. Exchange the straight-through cable for a known good one

f. Use a cable tester to test the network cable and termination from the switch in theelectrical closet to the wall jack.

b. Rewire the keystone RJ45 wall jack

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