You were invited by the president of an insurance company who wanted to consult

Question

You were invited by the president of an insurance company who wanted to consult with you. The president told you that she had the following problem: The head of the life insurance department wanted to provide a new service to their customers. As the life insurance manager explained, this new service would be very beneficial for the customers. He was sure that by providing this service, they would be able to keep their current customers happy, and acquire many new customers as well. If this new service was not provided, their competitors may use this idea, and they may lose business and lose their position as the leader in the life insurance industry. In order to provide this service, a new information system would need to be developed and the hardware for processing would need to be upgraded. The information systems manager?s response to the president was that the required development was expensive and a significant workload. The information systems manager dismissed the request, claiming that the head of the life insurance department did not know what was required and what was needed to maintain a competitive position. He, the information systems manager, had a better view of what is required since he has been an information systems professional for many years. The president, in fact, confirmed that she was very happy so far with the performance and the efficiency of the information systems department. The information systems manager did not spend much money, and kept his cost as low as possible. She told you that by and large she trusted her information systems manager. Nevertheless, because of your reputation, she wanted to get your opinion.;What would you recommend to the president? Explain with a rationale.

Explanation / Answer

Will Suggest , Instead of upgrading new hardware for processing , why not look for an option to have it on CLOUD .

If feasible try the new service from CLOUD and see the response . This will provide you the immediate solution to enter to the market with new service which provide benefit to the costomers . CLOUD services are quick and cheap and will not put mich load on information systems manager

By doing this , will

1. Be able to enter the market as soon as possible .
2. Get real time information, Customers are getting benefit from this service or not
3. Know what is the response of customer for this new service.
4. Be able to convience information system manager with data available , if its successful
5. Get more time and down the line anyway the process has to start the cycle of hardware upgrade , as it's 4-5 years old
6. know whether President thinking was correct or not and if not that by using CLOUD , certainly will save lot of money of the company

There are couple of options available in CLOUD - PAAS , IAAS , SAAS and can decide based on the individual / organization requirement

By seeing the benefit Information manager mght change his mind and may be down the line anyway the time comes when

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