Read p. 443-468 ISBN: 9780077718374 A) Why d all organizations need to rely on g

Question

Read p. 443-468 ISBN: 9780077718374

A) Why d all organizations need to rely on groups and teams to achieve their goals and gain a competitive advantage?

B) Think about a group of employees that work at Mcdonals restaurant. What type of task interdependence characterizes this group? What potential problems in the group should the restaurant manager be aware of and take steps to avoid?

C) Disucss the reasons why too much conformity can hurt groups and their organizations.

D) Why do some groups have very low levels of cohesiveness?

Management in Action Topics for Discussion and Action Discussion 1. Why do all organizations need to rely on groups and manager be aware of and take steps to avoid? LO15-3] teams to achieve their goals and gain a competitive advantage? [LO15-1] What kinds of employees would prefer to work in a virtual team? What kinds of employees would prefer to work in a team that meets face-to-face? [LO15-2] 5. Discuss the reasons why too much conformity can 6. Why do some groups have very low levels of 7. Imagine that you are the manager of a hotel. What hurt groups and their organizations. [LO15-4] 2. cohesiveness? [LO15-4] 7. Imagine that steps will you take to reduce social loafing by members of the cleaning staff who are responsible for keeping all common areas and guest rooms spotless? 3. Think about a group that you are a member of, and describe that group's current stage of development. Does the development of this group seem to be following the forming, storming, norming, performing and adjourning stages described in the chapter? LO15-3 Think about a group of employees who work in a McDonald's restaurant. What type of task interdependence characterizes this group? What potential problems in the group should the restaurant Action 8. Interview one or more managers in an organization in 4. your local community to identify the types of groups and teams that the organization uses to achieve its goals. What challenges do these groups and teams face? [LO15-2]

Explanation / Answer

A. All organisations need to depend on groups and teams to achieve their goals and at the same time to get advantage over competitors, because

Every organisation success is depending on work performance of teams and groups, there is some difference between group and team

Group means two or more persons who work together for certain goals and team means group of people who work for common goal

Every organisation success and competitive advantage is based on either group or team only. Because based on group or team performance and activities, organisations can provide best services to customers, they can launch innovative products,. By motivating members of team or group only, company can give tight competition to win a competitor. That is , with help of group or team, it can increase advantage over competitors

B. Employees who work in McDonalds prefer team rather than group. That is why, a team at McDonalds struggles a lot to fill orders and fast the delivery process. If they work as group, they can do all work accurately because group means people who work together to reach certain goals not a specific goal. In this restaurant, we can see different tasks not a specific tasks to do. So it is better to act as a group.

We can observe to complete work,these employees using task interdependence. Generally, it exist, when group must complete specific tasks in before other tasks. So work of one worker effect the work of another worker.

By observing time of delivery, orders a manager should aware of this problem and to avoiding these problems, he should motivate them to divide work among them and work as a group not a team

C. Conformity means to be obedient or accept the decision of other person without questioning him. For some extent it is good when team members have similar behaviours and it is very useful to reduce the disagreements, but if it is too much, it will hurt people in the groups and not good for companies also, reasons are 1. It may give lower productivity 2. It can reduce creativity and innovation ideas

3. People may get dissatisfaction because they should accept the decisions taken by others and they don't have any chance to express their feelings and to open their mouth

4. It really force group of people to behave or act as someone who they are not.

D. In many firms, we can see that some groups have very low level of cohesiveness. For this reasons are 1. Lack of understanding between people

2. Selfishness, individuals always thinking about their safety and security. They are not helping others

3. Size of group. If there is large number of people exist in group, it is very difficult to motivate them towards goals and they can get understanding about others. For if suppose w group consist 50 members, it is very difficult to interaction and understanding

4. Lack of commitment.some people have low commitment towards work, to work with them very difficult

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