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Ent Assig 5.2 The Change Review Board (CRB) is responsible for establishing the

ID: 365064 • Letter: E

Question

Ent Assig 5.2

The Change Review Board (CRB) is responsible for establishing the criteria for change requests (ECRs) to be processed on a fast-track basis and Change Specialist I is responsible for applying that criteria. Per the CMII model, 75 to 85% of all changes should be processed on a fast-track basis. If designated as fast-track, the creator that conducts the technical review has the authority to approve their own recommendation.

1. Acting as a CRB group you will define and document the criteria that Change Specialist I shall use to determine which changes should be routed on a fast-track basis. Provide depth and detail with your findings.

2. Acting as the Change Specialist I (CSI) you shall define and document what is needed from the CRB to ensure the criteria is clear and leaves no room for doubt. Provide feedback or opinion with regard the adequacy.

Explanation / Answer

As a CRB it is always important for the member to provide appropriate data or criteria to be changed. If somebody wants to change some coding to the back end table of an application, below are the points to be provided,

What exactly is the change and what is currently being followed?

Provide the logic on what basis change needs to be done

Provide the impact assessment for change which is going to happen and what field change will impact the front end

Provide the sample of current change and indicate what needs to be changed in the document itself for better clarity

If there are any backend templates available provide the latest updated template to be used by the change specialist

Provide the deadline of when the change needs to be effective

Mention the criticality of the change criteria and who are going to be the end users of the change

Ask for samples of changes done for further review and the same needs to be sent to end user.

Assuming that there is a change requested for a field to be changed on one of the invoice template. It requires a backend change for fields as there is a change asked by the government and it is mandatory. User has given a list of changes they are,

Change the invoice format, invoice numbering series

There has to be text which needs to be updated in the invoice template.

User has given the current template and indicated what needs to be changed, when to be executed and some samples as well. As a change agent below are the points to be identified and give feedback

The samples are given and the information provided is adequate

Since the change requested does includes logic, CRB has given appropriate logic to be changed

Updated the end user and the deadline to finish the work on a fast track basis

CRB has provided the criticality of the change and made us understand the importance of the change

Ensured there is no doubts

The information CRB given is adequate and there is no issue when it comes to information.