14) When a supervisor encounters a(n) problem, the goal is clear, the problem fa

Question

14) When a supervisor encounters a(n) problem, the goal is clear, the problem familiar, and 14) information about the problem easily defined and complete. A) periodic B) well-structured C) ill-structured D) catastrophic E) consistent 15) When a supervisor confronts an ill-structured problem, there is no cut-and-dry solution A 15 custom-made,- response is required. A) group generated B) deliberate C) programmed D) nonprogrammed E) immediate 16) Disadvantages of group decision making would include which of the following? A) generates few alternatives B) quick arrival at decision C) pressure to conform D) decreased legitimacy E) lack of acceptance of a solution 17) When members of a group meet face-to-face and interact with one another, they create potential for A) a decision better than one made by the best individual B) self-managed teams C) total quality management D) disloyalty E) groupthink 18) A simple technique for overcoming pressures for conformity that retard the development of creative alternatives is A) group problem solving B) groupthink C) brainstorming D) nominal group technique E) the Delphi technique 19) Someone holding the ethical position in which decisions are made solely on the basis of their outcomes or consequences has a(n), viewpoint A) rights B) management C) intuitive D) justice E) utilitarian

Explanation / Answer

14) A

In case the problem is repeated periodically, it is well known with clear goal. If a problem is well structured but came across for first time, it is not necessary that all information will be known

15) D

In case of ill-structured situation, non-programmed response is required due to limited awareness

16) E

During group discussion there are various points shared by people which may become conflicting and difficult to accept by all

17) E

Group think is encouraged when there is physical interaction between members, it may or may not be the best decision

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