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Organizational Behavior. read the article and answer the questions. NO Plagiaris

ID: 364403 • Letter: O

Question

Organizational Behavior.
read the article and answer the questions.
NO Plagiarism.

Case study number two: (5 Marks Learning objectives To learn about: 1- Employee dissatisfaction and its impact. 2- The possible solution or actions to be taken to increase the levels of emplovee satisfaction and commitment Job Satisfaction in the UAE The United Arab Emirates (UAE) is a federation of severn emirates in the Arabian Peninsula. The UAE has a population of six million, of which approximately 80 percent are non-nationals (expatriates) from more than 200 countries In a survey conducted by job site www.Bayt.com and research company YouGovSiraj.com, only 27 percent of the 9,760 respondents expressed high satisfaction with their work. Those who expressed the most satisfaction with their jobs were Lebanese and Moroccan nationals. The lowest ratings were given by Gulf nationals. Dissatisfaction appeared to be due largely to poor work organization; this resulted in low motivation levels (65 percent of UAE workers said they felt motivated in their work). If employees feel undervalued, they could become dissatisfied and leave. Such behavior results in a financial loss for the employer as it costs more to recruit new than to retain existing staff As a follow-up, readers of the Gulf News were asked "How satisfied are you with your job?" In readers' comments, posted online, job dissatisfaction was most often about salary, either late salary payments, low salaries, or failure to increase salaries. For one UAE receptionist, promises by her employer of an increase in pay did not materialize, and that led to her dissatisfaction with the job. It was also determined that the UAE government needed to legislate on salaries and that apartment rents were too high for the salaries offered

Explanation / Answer

1. i)The first thing that employers must do to increase job satisfaction is to provide a healthy working environment.A healthy working environment means there should be some facilities which will boost up employees motivation to work & make them happy.Facilities like bus passes,childcare facilities,check cashing,time to time entertainment facilities etc.Employees should be charged on before starting work.

ii)Employees should be valued for their work.They should get personal recognition.A periodic personal & positive feedback from an employer works well for the employees.

iii) Workers skill & potential can be improved by providing right training & education.This will increase their motivation to work.Perfectly trained employees are more capable of performing their task.It leads to more job satisfaction among the employees.

iv) Employers should pay their employees a handsom & on time salary.This motivates them to work & get the feelings of job satisfaction.

2.i) Employers can increase employee commitment by providing training to improve employee's attitude towards their job & to increase interest.When employees have an interest to work & they have good attitude towards their employers,their commitment to work will definitely increase.

ii) Fitting in: Employees are committed to an organisation when they feel like they fit in well with an organisation.There must be a feeling of "at home" among the employees.Employees should feel that they are at home with a consciousness of company's goal & values.It will increase their commitment to work.This type of feeling help employees to remain with the company for a longer period of time.

iii) Long term working period: Long term working period motivates employees & push up their commitment towards organisation.While there are some multinational companies which may be worked for a short while putting a negative impact on employees.This will lead to job dissatisfaction & poor commitment.

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