Principle I. Listen. Try to focus on the speaker\'s words, rather than formulati

Question

Principle I. Listen. Try to focus on the speaker's words, rather than formulating your response to those words. Ask for clarification if something is unclear. but avoid constant interruptions. Never become contentious in your words or actions (e.g., rolling your eyes or shaking your head) as a person is talking. Principle 2. Prepare before you communicate. Spend the time to understand the problem before you meet with others. If necessary, do some research to understand business domain Jargon. If you have responsibility for conducting a meeting, prepare an agenda In advance of the meeting. Principle 3. Someone should facilitate the activity. Every communication meeting should have a leader (a facilitator) to keep the conversation moving in a productive direction, (2) to mediate any conflict that does occur, and (3) to ensure than other principles are followed. Principle 4. Face-to-face communication is best. But It usually works better when some other representation of the relevant information is present. For example, a participant may create a drawing or a "strawman" document that serves as a focus for discussion. Principle 5. Take notes and document decisions. Things have a way of falling into the cracks. Someone participating in the communication should serve as a "recorder" and write down all important points and decisions.

Explanation / Answer

Listen : The importance of listening in communication is enormous. People often focus on their speaking ability believing that good speaking equals good communication. Listening helps to build rapport with co-workers, bosses, and clients and also find the underlying meanings in what others say. Prepare before Communicate : Preparation is they key for communication. You must know what you communicate because sometimes in a hurry or due to nervousness maybe due to the situation you might occur some quotes or texts which are not related to the scenario so just jot down your points in mind before you communicate. Facilitation: In a group discussion or team there must be a leader and also a facilitator so as the group must not be dominated by7 one person and each one of the group would contribute to give the optimum results. Face to Face communication: In face-to-face communication both the sender and the receiver can communicate in a direct manner and can discuss and argue on all the relevant points then and there. It also helps the listener in getting to know more about the intentions of the sender by studying his body language and eye contact patterns. Take notes : taking notes and documenting decisions is very important in a meeting so as you'll not miss any point and also recording the meeting would help to check the facts for reference in future and also prove the occurance of the events

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