This is a case study from a business senior seminar in management course. There

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This is a case study from a business senior seminar in management course. There is no additional information available.

Instruction: Please answer question #1 and either question 2 or 3, You do not have to answer all three (3). Full credit will be given for answering all parts of the questions. This is an "open book/open notes exam. You may use your class notes and textbooks. Essay Questions (50 points each). Question #1 is a required choice. After answering, you may choose either question #s 2 or 3. Question #1 : After reading the following scenario, describe how Maslow's Needs Structure and Bloom's Taxonomy is relevant in the situation and person(s) involved Scenario Dr. Sound is the mother of two employees that hold leadership positions in her school businesses. One daughter is a director of a daycare and the other holds the position of school principal. Both employees have had issues with the "abuse of authority."However, Dr. Sound likes to be a part of her children's lives and for them to be a part of hers, especially after the untimely death of her husband Director: The director is absent frequently, due to her child's health issues and is therefore not overseeing the daycare operations day to day. The food program just recently came under audit and it was found that paperwork and the program have been neglected. Dr. Sound does not want her daughter, the director, to be identified or implicated in this issue. An on site, unscheduled visit by monitors revealed the daughter's (director) statements to questions as; "I don't know anything about this and I am not the person." Principal The principal was fired for hiring her significant other and stealing money from the school. She had threatened to lodge an investigation against her mother, the boss, and has made public her (mother's) lack of integrity and honesty. A. Where would Dr. Sound, the director, and the principal, as leaders in the leadership process, each fall on Maslows ladder of needs? B. Where are each in their "learning curve for life," according to Bloom? Question #2: Leaders are both born and made. Please explain the natural characteristics of a born leader and outline through your chapter readings, the various views on leadership and the leadership process. Question #3: Leadership and Management are not synonymous, yet related. Compare and Contrast their differences. Give an example of "real leadership" at work. Describe a familiar situation of "dysfunctional leadership or management." How can this situation be fixed?

Explanation / Answer

Ans:

A - Dr. Sound: She is at the stage of " Belongingness and Love needs", because despite the behaviour of her daughters, she likes to love them and being loved and taken care of in return.

Director is at the second stage of hierarchy, struggling with safety and security of her family and ignoring her responsibilities for them. She does not own the work, because of her fears that stop her from being involved in the work.

Principal is again in the second stage of hierarchy. She steals out of her fears of financial insecurity and threatens her mother to retain her position.

B. The daughters are in application mode where they have learnt that it is more important to be materialistic and not to give value to the attitude of care and concern, and are applying these skills by ignoring the work and stealing the money from their mother's resources. Mother is in synthesis mode where she has assigned jobs of responsibilities to her daughters and want them to grow and take care of her.

Ans 3 Leadership and management are two different traits, which need to go hand in hand for the success of an organization. They, actually complement each other in smooth functioning of an organization. While management deals with systems, processes, resources and their effectiveness and efficiency to achieve optimum results. leadership is all about managing the people. It s about organizing, inspiring, motivating and helping the subordinates to perform to their true potential and achieve organizaional goals. Both functions have a common outcome, that is to align the work in lines with vision and mission of the organization.

Real leadership at workplace is exhibited by many who roll their sleeves to work on shopfloor with subordinates to know their people, understand their issues, learn from their experiences and solve their problems by being a part of them. A dysfunctional management is caused when the manager is unable to communicate with subordinates, fix the priorities, identify the potential of resources or gravity of situation or unable to hold against the pressure situation. An example is the break out of plague in a filthy locality of the city and the inability of city administration to contain the epidemic. The remedy is to build the task force, brainstorming, delegation of tasks, effective communication, plugging of gaps through identification of problems, teamwork,effective utilization of resources, prompt response and individual commitment.

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