1. Your company wants to develop or acquire a new customer relationship manageme

Question

1. Your company wants to develop or acquire a new customer relationship management system to help sales representatives identify potential new customers. Describe what factors you would consider in deciding whether to develop the application in-house or buy a software package to fulfill this need.

2. Imagine that you are starting a dating Web site to help match compatible couples. What sort of personal data might you need to gather? What measures might need to be taken to protect this sensitive data? What key statements might potential users wish to see in the privacy statement of this Web site?

Explanation / Answer

1. Every business has unique software requirements to function effectively. Whether it's for schedulling, accounting or customer relationship management, software keeps operations running smoothly. While there are numerous products , you must ultimately choose between in-house developed software or buy a software package to fulfiill this need. There are some factors or pros and cons which should be look upon:

in-house devloped software:

pros:

cons:

buy a software package:

pros:

Cons:

When choosing which solution to undertake, your company as to take into consideration thepros and cons of both and how it could suite to thespecific needs of their business.

2. Personal data might be needed:

To protect the sensitive data:

Key stamemnts for privacy statement:

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