Hello guyz Explain the role of MIS in enterprise resource planning (ERP). Accura

Question

Hello guyz

Explain the role of MIS in enterprise resource planning (ERP).

Accurately respond to and plan for the specific needs of an MIS project.

Action Items

Research the following areas related to customer relationship management CRM:

Operational CRM

Analytical CRM

Write a three-page paper in which you:

Discuss the positive and negative effects that a significant increase of customers would have on each department over a one-year time period.

Project each department's needs in the following areas:

Human resources;

Operational budget needs; and

Physical resource needs.

Explanation / Answer

Enterprise Resource Planning is the process of implementing an Enterprise Resource Planning system and ensuring that it synthesises effectively with existing systems and software architecture within the business. Since the original development of ERP's in the early 1990s the sophistication of these systems has increased exponentially and with the complexity of organisational software and Management Information Systems (MIS's). Organisations have come to rely on ERP's to help them achieve their strategic goals and objectives which has increased reliance on management data and effective interface between various different management systems within the business. The role of an ERP is to bring together all of this information in a central repository so that managers within the business can be confident that they have the most accurate and timely information on which to base their decisions.

However it is unrealistic to think that a full organisational-wide ERP can be implemented in one attempt. Normally, it is necessary to adopt a modular approach to ERP implementation at various stages in the process. It is necessary to integrate the ERP with existing systems such as accounts packages and Materials Resource Planning (MRP) packages. One very popular ERP has been developed by the company known as SAP. This is a modular ERP which helps to improve and ensures that organisations gain return on their investment and information flows within the business remain accurate and timely. The reason for this is SAP has worked with many organisations to create a software solution which can be adapted to suit the needs of the business.

CRM, an acronym for Customer Relationship Management is a broad term that covers concepts used by companies to manage their relationships with customers, which may include attracting the customer, analyzing the customer, and satisfying the customer. CRMis not simply advanced technology; it is a comprehensive approach to customer relationship management. Straight Marketing offers different types of CRM packages that accommodate customer relationship management and can include anything from setting up policies and processes, to customer service, employee training, marketing and systems/information management. To fill a company

Related Questions

Navigate

• Browse (All)
• Browse H
• Subjects

Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.