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Read through the following dialog that shows a user trying to place an order wit

ID: 3565766 • Letter: R

Question

Read through the following dialog that shows a user trying to place an order with the ACME system. Critique the dialog in terms of important features you have learned about computer-human interfaces.

User: I would like to place an order.

System: What is your customer ID?

User: I don't have a customer ID?

System: Please enter your name and address.

User: My name is Ima Student, 123 Anywhere St, Anywhere, AZ 12345

System: Please enter your name and address.

User: I just did.

System: Thank you! One moment... What is your order?

User: I would like one dozen gadgets.

System: Error 366, request out of bounds.

Explanation / Answer

Important features learnt from computer-human interface dialog: