MICROSOFT Office for Mac 2011 Excel will not start Have a Mac OS X 10.6.8 Purcha
ID: 3564300 • Letter: M
Question
MICROSOFT Office for Mac 2011 Excel will not start Have a Mac OS X 10.6.8 Purchased Office 2011 in Feb 2011 all has been working fine until now. Excel refuses to staart ( Word, Powerpoint and Outlook are OK ) see error message below. Please help, it must be me ? Process: Microsoft Excel [652] Path: /Users/petermason/Desktop/Microsoft Excel.app/Contents/MacOS/Microsoft Excel Identifieer: com.microsoft.Excel Version: ??? (???) Build Info: Unknown-140807~0 Code Type: X86 (Native) Paarent Process: launchd [109] Date/Time: 2014-08-30 10:58:52.894 +0100 OS Version: Maac OS X 10.6.8 (10K549) Report Version: 6 Interval Since Last Report: 889568 sec Crashes Since Laast Report: 65 Per-App Crashes Since Last Report: 51 Anonymous UUID: 1CDC5E91-EDAB-45F0-A3D1-F701A3A7F570 Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000002, 0x0000000000000000 Crashed Thread: 0 Dyld Error Message: Library not loaded: @rpath/mbukernel.framework/Versions/14/mbukernel Referenced from: /Users/petermason/Desktop/Microsoft Excel.app/Contents/MacOS/Microsoft Excel Reason: image not found Binary Images: 0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <749D24EE-54BD-D74B-D305-C13F5E6C95D8> /usr/lib/dyld Model: iMac11,3, BootROM IM112.0057.B00, 4 processors, Intel Core i5, 2.8 GHz, 4 GB, **** 1.59f2 Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB Memory Module: global_name AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6 Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 5 incoming serial ports Network Service: AirPort, AirPort, en1 Serial ATA Device: WDC WD1001FALS-40Y6A0, 931.51 GB Serial ATA Device: HL-DT-STDVDRW GA32N USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2 USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4 USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 5 USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000 / 3 USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2 USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd130000 / 5 USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd134000 / 6 USB Device: Logitech Extreme 3D, 0x046d (Logitech Inc.), 0xc215, 0xfd134400 / 8 USB Device: HASP HL 3.25, 0x0529 (Aladdin Knowledge Systems), 0x0001, 0xfd134200 / 7 USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4 USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000 / 3
Explanation / Answer
Has this been move to the desktop? If so Put it back in Office2011 Folder in application Directory. Next go to Applications/Utilities Folder and open Disk Utilities. Open Disk Utilities, and run Repair Permissions. When open do disk Repair Only. (If you run repair it only verifies until it finds an issue, Try Excel Again. a) If still having Issues you may have problem with the Excel.plist file in Preferences. b) Switch back to finder (screen you see when you restart or turn on computer the first time) c) Click on Go menu and press the option key. Library should suddenly appear. d) Click on That Library. Go to Preferences. e) Locate the following File ccom.microsoft.excel.plist f) Remove to trash with Exxcel quit. Try again. If fixed okay. If not the Close Excel again and Open Font Book and check for defective or duplicate Fonts. a) Go to this website and clicck second page Titled Font book Mountain Lion & up At this link http://www.phillipjones-cet.net b) Follow the steps outlinedd.
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